Question about Black & Decker TRO400 Toast-R-Oven Toaster Oven with Convection Cooking

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I have a this 22L Convection Toaster Oven that is not longer heating up or warming up and the "ready" ;light turn on as I start to use it

SHOULD i take it to service? Where?

Posted by Anonymous on

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3 Suggested Answers

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Posted on Jan 02, 2017

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stonephoenix
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SOURCE: black n' decker oven toaster oven broken

I work for Black & Decker customer service. Our number is 800-231-9786.

Unfortunately, our products can't be repaired. Please call the above number so that we may determine your warranty eligibility. The oven carries a one year warranty from the date of purchase.

I hope I've provided you useful assistance and that this information allows you to make an informed decision as to how to proceed from here. Please be sure to vote on my response. I hope I've earned a good rating from you today.

Please let me know if I can be of further assistance.

Posted on Jul 04, 2009

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  • 5221 Answers

SOURCE: Received a B&D Convection,Toaster,Rotissere oven

Try the following site: http://useandcaremanuals.com/SearchManuals.aspx?SiteID=4 . Then scroll down or use the Find feature of your browser (under Edit). You want the manual for the TRO200 and TRO300 series toaster ovens for the TRO355. If you have a different model which seems likely (since the TRO300 series aren't convection models), scroll through the list for one that matches the TRO and either the whole model number or the first digit or two. (Usually the model number is on the back of the toaster oven on a plaque with the serial number.)

I hope this helps.

Cindy Wells

Posted on Dec 17, 2010

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