Question about Toshiba G15-AV501 Qosmio Notebook

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Nvidia Gfofce FX

Qosmio G15 , display problem , only 8 months old and these machines are droping like flies Toshiha have a lot to answer for selling products that are known to have faults and they will not even reply to correspondence I have sent them Shame on you Toshiba DO NOT TOUCH THERE PRODUCTS

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  • BelleElleb Nov 18, 2007

    I bought the G15 at full price & have been paying for it ever since. First, the motherboard was replaced. I wasn't having problems, with it, but back it went. Since it was returned, the fan runs constantly. This to prevent it from overheating, I later found out. Now the display goes out! It started as ghosting on the screen & became a 3" wide vertical black band. Of course, I am out of warranty & Toshiba is charging $500+ to repair. I will never buy another Toshiba product again. Please let me know of any developments.

  • pr3d3 Dec 19, 2007

    i have this laptop for a year now and my it's video card doesn't work, one hard drive(40gb) is broken . It happend about 7 months ago , at first i touth it was a virus , but now i think that it broke down. I can't say i over used it but i can't understand what happend, i tried reinstaling windows xp , and the screen always had red and white lines , now after instaling vista the lines are gone but every think is kind of redish . I reinstaled the nvidia driver and after the instalation it showed a bleu scree for about a fraction of a second and then it shut down , and at start up the screen was all black and it only showed a white blinking '_' .

    And now the official Toshiba site doesn't even have the suport/drivers for this qosmio series ... I don't understand shi* , plz someone help me out.



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I had the same problem, what you need to do is call Pamela Saunders at Toshiba Corporate in Irving, CA and she will get it repaired for you at no cost to you regardless of warranty. This is a bad batch of computers.

The Phone Number is: 800-457-7777 or 949-462-6000

Posted on Dec 24, 2007

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The problem is probably that the Nvidea video card solder joints have loosened up and that the video chip needs to be reworked to reseat it.
I just did one on a G15 Qosmio.
Ebays bammbammfran

Posted on Feb 17, 2010

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I have the FX drivers for the Qosmio G15 if anyone needs them.

Posted on Oct 21, 2009

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Vertical colored lines

Hi Hagfoot see below from member PNWSolutions, I don't know if they were sucessful but worth following up Best Solution posted on Dec 24, 2007 3%20stars.png
Rank:master_s.gif Master
Rating: 77%, 15 votes
I had the same problem, what you need to do is call Pamela Saunders at Toshiba Corporate in Irving, CA and she will get it repaired for you at no cost to you regardless of warranty. This is a bad batch of computers.

The Phone Number is: 800-457-7777 or 949-462-6000

Aug 23, 2008 | Toshiba G15-AV501 Qosmio Notebook

1 Answer

Toshiba G15-AV501 Qosmio - no video 1) Following is what I have tried - and did not work, by the way everything I installed had worked for over a month w/o problems, video The problem began when...

Well, I have good news for both of us.

Not only did I find a fix, it's free.

The F15 and G15 series Laptops (which we both have), have an Out-of-Warranty fix (for free). This is not normal, as you may know. The reason it's free, the motherboard is defective... I just called today and they're still replacing the motherboard for free!

Go to the Toshiba website and call their Tech Support number. They'll tell you it's out of warranty and they're going to charge you, just ignore all that. When you get your foreign tech support person on the phone, tell them you've read that the F15 and G15 series were defective and were being replaced free (even without warranty). They'll get your product number of the laptop, process the order, ship you a box (pre-paid shipping), you ship the laptop to them, they fix it, they ship it back, you're back in business!


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Could you explain this problem just a little more?

Aug 09, 2007 | Toshiba Qosmio G15 Notebook

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