Question about Sharp UX B700 Plain Paper Inkjet Fax

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Cannot receive faxes

Hi,
I can send faxes but not receive them.
I just moved and maybe I need to resset something?
I cannot find my manual

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Hello, my name is Curtis, and I am a Customer Service Rep. for Sharp Electronics. If you cannot receive faxes from multiple machines than you might want to check to make sure you machine is first set to fax mode, also check to make sure than the phone service for the machine is analog and not digital. The machine will not work well with digital service. You could attemp a work area reset on the machine, the procedure for doing so is to First take out all the paper, Second unplug the main power cord, not the phone line. And Last after about 30 seconds to press and hold down the start and stop keys while plugging the machine back in. Once it turns back on you can replace the paper. If there is still a problem please contact Sharp at 1-800-237-4277.

Posted on Jun 29, 2009

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hi zebaron,

check your ink film maybe its empty, check the receiving mode if its on automatic mode, if its on manual mode you have to press the start button to start receiving fax.

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u need to make change to answer ring pattern from the front panel of unit .

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