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There is either a direct drive motor under the platter, in the center of the microwave, or there is a motor off to the side, either on top of or under the cavity., that has a rubber belt, like a rubber band that drives the turntable...belt is broken, or there is not power to either kind of motor...use a mutimeter if you have one or a light bulb made to light with 110 volts...hope this helps...if the motor is burnt up replace it..if there is no power to the motor leads...then the main control board if probabley bad...
The turntable motor will need to be replaced, this type of repair is tricky not to mention the lethal voltages it carries. I strongly recommend a professional for this job.
Youcan see that turntable at the down side there is a screw which is missing because i m also having a same problem but now once you change that screw which is losse it will work
I has this problem with a Sears unit. The repairman simply removed the glass tray, cleaned all the wheels and the 3 toothed driver wheel in the middle and it became quiet.
He explained that if any buildup keeps the plate from properly seating on the gear, it gets very noisy.
It's called either the turntable coupler or the turntable support, depending on your model number.
You can visit the Sears parts Web site at http://www3.sears.com/ and enter your full model number and see exploded view diagrams, parts lists, and order the part.
Or you can call Sears parts at 1-800-252-1698.
You can find an exploded view of your microwave at http://www3.sears.com (yes, the 3 is there).
Ref # 3009 on the drawing is the turntable motor.
I would grab it by the shaft and gently try to turn it. If it's locked up or grinding, that's a sign it's bad.
It runs $24.49 plus shipping:
Part Description: Quantity: Part Number: Model Number: Price:
TT MOTOR 6549W1S013D 721.64663300 $ 24.49 $ 24.49
Be sure to unplug the oven before you work on it. Hope this helps!
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