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How can I fix an HP Officejet 7210 asks to align ink cartidges but sits there and does nothing?

Even after forcing a factory default reset, it wants to align the ink cartidges. It asked before the reset as well without any success then too. I am thinking it might be the main control board, but I am trying to verify this for a client of mine who's printer is out of warranty. I used the "Ok" and "Cancel" buttons reset method for the factory reset. Any advise would be greatly appreciated.

Posted by Anonymous on

6 Suggested Answers

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Posted on Jan 02, 2017

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SOURCE: Ink System failure error message

Refer to NateOcean's solution at My Photosmart 3310 also had the loose plastic gear problem at the ink pump. Seems that all the HP inkjet printers use the same mechanical system and that gear can just slip off over time. My printer was two years old. NOTE: You have to remove the black and white gear with belt to replace the white gear that slips off. Remove the belt first by slackening the tensioner pulleys. Then there is a very small white clip against the axel that prevents the large gear from being pulled off - lift the white tab carefully with something sharp and the gear should slip off easily. The culprit gear then just pushes onto the hex shaft.
This operation should be possible by just opening up the left hand side of the printer.

Posted on May 01, 2008

  • 1 Answer

SOURCE: officejet d135 - "Supply Expired" error message

HP, in order to sell more ink, monitors the expiration date of the cartridges installed. Solution is either to buy a new unexpired cartridge from HP or to disable the date monitoring built in to the printer. This latter is done by removing the button cell located inside the D135 printer on the left hand side or by simply slipping a thin piece of plastic between button cell and metal contact. You will no longer have date function on printer, but it won't object to expired cartridges either.

Posted on Oct 18, 2008

  • 1 Answer

SOURCE: Deskjet f4185 reset ink level...

for colored is only 3ml and the black is 8ml

Posted on Apr 28, 2010

  • 186 Answers

SOURCE: Epson RX680 Printer - How do I reset the firmware to defaults?

you will need the adjustment program to be able to reset your printer to the factory setting.. and it's really not recomm to reset the firmware as you risk of damaging the unit further.
what about the panel light.. how does they blink when the moment you switch it on?

Posted on Jun 10, 2010

  • 1 Answer

SOURCE: Hp officejet pro L7780

I just did the full resetting, hold # + 9 while is on (is what i did) and i unplug the power cord just one is back of the printer, and released for a while to connect again power cord, so when printer star back on, i hold again # + 9 for a 15 seconds, and power off for a moment, later push the power bottom and start a blue screen with FULL RVRAM something like that, leave the printer , is gonne make alignments and so on , so after 10-15 minutes AWSOME , factory reset setting, GOOD LUCK

Posted on Dec 30, 2010

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From the HP Toolbox on your PC you can run a cleaning page. If that doesn't fix it, or if you are using refilled ink cartridges, it may be time for a new black ink cartridge.

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I have to ask this question of you, just to make sure this is not an issue. Are you using a factory new ink cartridge?
Please consider the following:
If you are using a refilled or third party cartridge that may well be your problem. Most manufacturers build logic into their products to prevent the use of “Other Equipment Manufactured” cartridges as well as re-filled cartridges.
They do this to prevent problems from contaminated inks causing problems with print quality or damaging the physical printhead.
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HP Officejet 7210 all in one, does not recognize new ink cartridge.

Forgive me for asking this, but roughly speaking about 80 to 95% of problems involving ink or toner are resolved by the following:
Are you using a factory new ink cartridge supplied by the manufacturer of the printer?
If you are using a refilled or third party cartridge that may well be your problem. Most manufacturers build logic into their products to prevent the use of “Other Equipment Manufactured” cartridges as well as re-filled cartridges.
They do this to prevent problems from contaminated inks causing problems with print quality or damaging the physical printhead.
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did you perform the ALIGN TEST procedure ??? everytime you replace cartidges you have to perform this test . AJ

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You should have a program installed on your computer called HP Product Assistant. Try running this program to determine the problem.

Also, make sure all the ink cartridges are fully seated.

You might also try unplugging the printers power cord, let it sit for a couple minutes, then plug it back in.

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Ink Carriage Alignment Fails

Hope this works. Post back your results. Good luck.

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