Question about Whirlpool Dishwashers
I know exactly what you're talking about. There is a design flaw in the wheel casing that "holds" the upper rack. It jams going over the supporting wheel that is fixed to the body of the dishwasher, causing the movable wheel to dislocate from its rack. Over time, the clips on this bracket weaken and break and unfortunately, it is no longer possible to replace this part.
Posted on Dec 11, 2014
There should be some adjustment on the roller...check for loose track..etc
Posted on May 10, 2014
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Posted on Jan 02, 2017
I had the same problem and it was fixed by switching dishwasher soap. We always used the same liquid soap for years and when this problem came out of the blue (about 8 months ago) I switched to Cascade action pacs with Dawn. It did the trick! No more residue since then. We now are having a problem with the dishwasher not draining (our unit is 8 years old), but the grit issue has been handled!
Posted on Jan 16, 2009
The top rack is not cleaning because of low water pressure from the wash motor to the upper spray arm.
Assuming the top spray arms are clear of debris, remove the lower spray arm to access the wash motor. Remove the 4 torx screws and the filter (accumulator assembly). Remove the torx screw and the inlet protector that covers the chopper assembly. Make sure the chopper is not broken (broken chopper will fill with debris and block water flow). While holding the chopper blade, reach inside the "D" shaped opening on top of the motor and spin the wheel/motor by hand in each direction to make sure either the chopper gear or the motor gear that drives the chopper is not broken. Replace the chopper if necessary . If the motor gear is broken, replace the sump and motor assembly . Remove any debris from the sump area in the process.
You don't have to shut the power off to the dishwasher because the door will be open, but if you feel more comfortable, do so.
Posted on Mar 18, 2009
did you solve this. we have the same problem. the piece that the arm is connected to is slightly broken. I don't want to pay for a service call. let me know what you did.
Posted on Sep 10, 2009
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