Question about Logitech X-230 Computer Speakers

1 Answer

No sound at all, but power on. Should I replace the phone jack?

At first only one of the speakers didn't work unless I twisted the cable that goes into the jack in the computer. Then the other speaker and the subwoofer stopped producing any sound, which happened at the same time. There's absolutely no sound, not even if I touch the jack with my fingers. I tried different sound sources and also tried with headsets plugged into the speaker. The light on the speaker signals that there is power.I have also opened up the speakers and the soldering looks pretty solid, allthough I admittedly don't know alot about soldering. Can I just assume that the cable or the phone jack that goes into my computer is the problem and replace that? I dont have any tools to test if that cable is the problem and I don't wanna replace it and find out it wasn't even broken. Many thanks!!

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  • Logitech Master
  • 1,381 Answers

Hi Hermann ,
This is a typical issue with Logitech speakers . You need to bring them back to the the dealer and get an exchange set for free replacement onder warranty . If the warranty has expired , you will need to solve the problem by testing the cables or the printcircuit inside the sub , BUT first connect your head phones or another speakers set to the correct output of your computer's soundcard to verify if the issue actually commes from the speakers . If the test is negative , the issue is to be found in the soundcard and you will need to replace it .
Best regards .

Posted on May 12, 2014

Testimonial: "As I stated above, I have tested with different devices, so I'm sure the problem lies with the speakers. Would you concur then, that it's most likely a problem of the input cable/jack?"

  • 4 more comments 
  • fanaudi
    fanaudi May 12, 2014

    Yes , most likely , as you said , baring in mind that the light

  • fanaudi
    fanaudi May 12, 2014

    baring in mind that the light says on . Has the warranty expired ?

  • fanaudi
    fanaudi May 12, 2014

    baring in mind that the light stays on . Has the warranty expired ?

  • Hermann Schmaerig
    Hermann Schmaerig May 12, 2014

    Yes it has expired, so guarantee is not an option.

  • fanaudi
    fanaudi May 13, 2014

    O.k. I would disconnect the current jack cable from it's input . Find or borrow a similar cable and sold its ends directly to the existing ones inside the sub . Reduce the speakers volume on pc to zero . Connect the jack of replacement cable to the output of the soundcard and see what happens when playing sound and carefully and gradually increasing volume sound of pc . If it's working , you need to replace the cables ; if not , the amplifier is the problem .

  • Hermann Schmaerig
    Hermann Schmaerig May 13, 2014

    Ok thanks!

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6 Suggested Answers

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  • 2 Answers

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Posted on Jan 02, 2017

SOURCE: right speaker doesnt have sound

1ST.-The right jack could be damaged!!
Usually, there is a [+} posaitve & [-] negative input\output to speaker connections. Not all [-]neg. is ground.Sometimes the [+] pos. is grounded. [The exception to the rule is that u SEE the black wire going to ground] the reason I am letting u know this is that u can test the INSIDES of the sound system.
If u can get inside of the unit. Cut the left speaker output [+] posative from both outputs. criss\cross wires.Place left speaker output to right speaker jack[ that does not work!!] & visa versa.If the [LEFT Output] stops working after u plug in the speakers,the internal RIGHT output is damaged. NEEDS TO BE TESTED
If nothing nothing changes.The left still works & the right still does not work, then it is the jack (shorted ?, opened internally ?)

Posted on Jun 11, 2008

  • 1 Answer

SOURCE: Strange problems with Z-2300's

I'm having this same problem and have sort of solved it with a really wierd technique I found at Logitech. Evidently this problem is related to the control pod rather then the RCA jack. Try this:

Unplug the control pod from the subwoofer Turn off the main switch Turn the volume knob one full turn, tap the knob Repeat again (2 times) Replug the control pod Turn on the main switch and the control pod See what happens

I found that this got the speaker working finicky after it was almost totally useless. It seems to be cutting out randomly, but fidgeting with the control pod or it's connector jack fixes it. No clue what the deal is here, but your problem is identical to mine so take some time to screw around with these components with music running so you can hear if it suddenly works.

Posted on Jan 24, 2009

night71
  • 328 Answers

SOURCE: One speaker works only

As long as the jack you are using fits snug into the port, they will be the right size. I am sure that they are the same size. As for the jack port, some can be finicky like that. It is more than likely your sound card that is at fault. You can check the connection on your card by removing it with the computer off and inspect it for a loose connection within the jack port and around it. Plug in the speakers slowly and see where it is not contacting. Some do it yourselfers can fix this by replacing the port or re soldering a bad connection

Posted on Nov 19, 2007

  • 7 Answers

SOURCE: x-530 one speaker not working

this is a problem that i have faced as well it is likely that the cable going in to the jack could be loose and you might need to move it a bit, but in your case i think most likely would be that the input jack on the sub for the speaker is broken in that case you should call up logitech and ask technical support to see what they can do for you should be covered by warranty!

Posted on Feb 11, 2009

  • 4 Answers

SOURCE: No sound coming out of speaker, but headphone jack works!

Hi, I had the same exact problem. The speakers wouldn't work but sound came out of the headphone jack. 
To fix my problem, i opened up the subwoofer unit and checked the fuse on the circuit board which seemed fine. Then i had a look at the wiring on the other side of the circuit board and noticed one of the wiring had fried leaving a gap in the connection and exposing the copper wiring. So i just soldered the two bits of wire together. Works fine now!  I just had to be careful when i finished soldering that the exposed wire wouldn't touch any of the other connections. I insulated the wires with a glue gun to keep it all in place.
hope this helps.

Posted on Feb 25, 2009

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