Question about Uniden Cordless Phone EXAI985

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Uniden dect 6.0 display reads searching

I have tried everything I know to try to get my handsets to start working again and nothing solves the problem. Any ideas?

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Hi there, try this. Press and hold th eend key on one of the handsets, while holding the end key, press and hold the # key. After 3 or 4 seconds tha thandset should beep and read deregister Handset and underneath that "Base Unavailible". Select base aunavailible and confirm. Then tha thandset should read "Handset not registered, place handset on base" Once you place the handset in the bace cralde it should register in 5 - 10 seconds or so. then you should be good to go.

Posted on Jul 10, 2009

  • 10 more comments 
  • devilynn Oct 08, 2010

    Outstanding! Thanks for the help! Worked great!

  • spideyy21 Mar 17, 2011

    This didn't help at all. Instead, now my phone won't register the base. Thanks.. Really...

  • cassijoy May 17, 2011

    THANK YOU!!! Took me all of 2 minutes to get this done after trying for 3 weeks to figure it out...

  • mandalynfsu Sep 07, 2011

    Thank you SO much! I just bought this phone, and the "searching" problem was driving me insane...this fixed it! Thanks again!

  • laurel hackley Jul 23, 2012

    my tel still saying not registared and to check manual dont have manual

  • Fedun Oct 02, 2012

    Mine still says 'searching' even after trying this. Any other ideas?

  • Fedun Oct 02, 2012

    I tried this and it still says 'searching'. Any other ideas??

  • stacdor26
    stacdor26 Dec 25, 2012

    Mine is still searching, HELP!

  • cyndymartin1
    cyndymartin1 Jan 09, 2013

    Thank you!!! This worked for me!!!!

  • Janet Williams
    Janet Williams Nov 09, 2013

    Mine says registration failed

  • ft_ball_fn Jul 20, 2014

    Unplug all the batteries in the handsets that are not connecting for 30 min. Unplug the main base w answer machine too. Plug in main base then put batteries in remote handsets. Put each handset in the main base to re establish connection....

  • Jo Meyer
    Jo Meyer Nov 05, 2017

    I tried the two steps above and neither worked. Unplugged the batteries in both hand sets (even though one was still working) and the main base for 30 minutes, plugged the base in, then the batteries. the handset that was working was ready to go but the unregistered one never did register. It just says to see the owners manual.

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1 Answer

The display screen is showing the word "SEARCHING" on the screen, can't get the phone to work, cannot pick up an incoming call, the display also displays "HANDSET OUT OF RANGE" WHEN ANY BUTTON IS...


From the Uniden support site.

You can first try a Basic Reset.

A reset is done by following the below steps:
1. Disconnect the battery from handset(s)
2. Disconnect Phone Cord from wall jack
3. Disconnect Phone cord from base unit
4. Disconnect AC adapter from wall outlet
5. Allow to sit for 30 min
6. Reconnect Phone Cord to base
7. Reconnect Phone cord to wall jack
8. Reconnect AC Adapter to wall outlet
9. Reconnect battery into handset until you click or feel the plug snap into place
10. Re-Register Handset by placing on main base


reference

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Mar 21, 2011 | Uniden DECT 6.0 Cordless Phone ID

1 Answer

Can use the phone it is only reading searching on the display.



Reset Procedure for Cordless Phones

Question:
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What is the general reset procedure for cordless phones?
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Answer:
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1. Disconnect Battery from handset(s)
2. Disconnect Phone Cord from wall jack
3. Disconnect Phone cord from base unit
4. Disconnect AC adapter from wall outlet
5. Allow to sit for 30 min
6. Reconnect Phone Cord to base
7. Reconnect Phone cord to wall jack
8. Reconnect AC Adapter to wall outlet
9. Reconnect Battery to hanset until you click or feel the plug snap into place
10. Re-Register Handset by placing on main base in most instances

Apr 07, 2009 | Uniden DECT 6.0 Cordless Phone ID

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LCD dispaly is distorted


you either need a new battery or some one droped the phone

Feb 11, 2009 | Uniden DECT 6.0 Cordless Telephone...

2 Answers

Handset display reads "searching". No dial tone. No response.


I am sure you have solved this problem by now. For others who might face the same problem...just unplug the batterry of the handset and plug it in..wow it works!!:))

Jan 20, 2009 | Uniden DECT 6.0 Cordless Telephone...

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