Question about JVC Cybercam GR-DVL520 Mini DV Digital Camcorder

2 Answers

Sound picks up when recording, but no picture through viewfinder or LCD screen

When I turn my camcorder on in the auto mode, open the LCD screen on the side, the LCD & viewfinder are both black, if I press the record button the rec lamp will blink on my LCD screen which is normal, but I cannot view what I am recording on my LCD screen. I can rewind my tape & I can hear what I was recording, but no picture. Also, next to the date & time is a body with a left & right arrow & mountains that blink while recording or not. I looked through my manual & on page 41 it talks about different things it could be, I tried all of them & still no picture. Any suggestions? Please help!!

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  • Winona Dec 28, 2007

    I contacted JVC 1-800-252-5722 & selected Corrective Action Program & spoke to a Customer Service Rep. The rep advised that they could not fix the model GR-DVL520 because it was a older model. They supplied a number of a repair shop in my area. I contacted the repair shop & they advised it would cost $50. + tax to just walk in the door & another $125-$150 to fix the problem. They suggested looking at replacing my camcorder with a new camera, possibly Canon brand. They don't fix to many of the Canon brand cameras. Thanks to they person who put me in contact with JVC, to get me on the road to helping this situation.

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Apparently this same problem exists on many different models. I have a JVC grd72u. I called JVC @ 800-252-5722. I selected the "Corrective Action Program" prompt from the automated attendent. I spoke to a customer service rep. They are aware of the problem and are fixing it for free, but only until 12/31/07. I suggest you call ASAP and get your name in the computer. If the problem is something besides the CCD sensor, they will call you with the estimate to repair.

Posted on Dec 28, 2007

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Hate to suggest the obvious, but did you take of the lense cap?

Posted on Nov 22, 2007

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