Question about Microsoft Windows Vista Ultimate Edition

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Couldn't install lexmark 8300 software on my new dell w/vista

I tried to download the printer drivers and software for my Lexmark 8300 printer from the software CD into my new Dell PC with Vista. The computer said that the software couldn't load successfully due to compatibility issues with the Vista OS. Is there software for the Lexmark 8300 that works with Vista that I can download or am I faced with getting a new printer that is Vista OS compatible?

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Lexmark have not yet released a driver for Vista and there does not appeasr to be any intention to do so from what i have read on their bulletins. Dopn;t wait sell it on ebay to an xp user and get a better supported printer

Posted on Jun 23, 2009

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Hi,
You can find the set-up manual of your printer here.....www.lexmark.com/publications/eng/8300/index.html
I need you to make sure that the driver you are using to install the LEXMARK 8300 is compatible with VISTA.
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Before installing the new driver you have to uninstall the old one. If the system is not permitting to uninstall the driver, then try installing the new driver by the following steps:
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7.) INSTALL THE PRINTER WITH THE VISTA DRIVERS YOU DOWNLOADED..

 REMEMBER NOT TO PLUG IN YOUR PRINTER UNTIL THE SETUP SOFTWARE TELLS YOU TO DO SO.



Hope my info will solve your problem, Thanx for using fixya, Good luck.


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1 Answer

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Hey guys,, Well you can try this and this will help(by all means it should)

METHOD 1
restore your system to a previous date (one before you installed the printer off the xp cd)
Install the driver's using the windows vista drivers..

METHOD 2(RECOMMENDED BUT MORE DIFFICULT)
THE FIRST THING IS TO REMOVE THE OLD DRIVERS

ensure your printer is connected to your computer and the power is on

step 1.) click start / right click computer and select properties
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or START / Controll panel
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3.) Click View then show hidden devices

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5.) Unplug your printer usb from your computer

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ps REMEMBER NOT TO PLUG IN YOUR PRINTER UNTIL THE SETUP SOFTWARE TELLS YOU TO DO SO

BTW IF YOU CONT HAVE THE VISTA DRIVERS YOU CAN DOWNLOAD THEM FROM THE MANUFACTURES WEB SITE

let me know if you got any problems ..


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