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Why P/N :WDBACY5000ABK -00 recognized but not shown in my computer

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The wdbacy5000abk is not recognizing data on external hard drive. Do I need to downloa the dirvers?


External hard drives usually do not need drivers. That being said, the drive may need it's firmware updated which usually can be done without losing any data from the drive. Just need to visit WD website.

Oct 02, 2014 | Computers & Internet

1 Answer

My wd passport wont open the details and files ....it is there on devices and printers but wont open the files in it..my wd passport is wdbacy5000abk-01


What hapened to the drive before it stopped working, does it fell down? try to listen to drive very carefully, does it spinning ? are there any abnormal noises e.g click... or beeps ?

Feb 25, 2014 | Western Digital My Passport Essential...

1 Answer

How do i take apart my Passport Essential WDBACY5000ABK


No! replace the hardware, there is no user servicable parts, besides when they are dropped or stepped on it is game over.

Mar 11, 2012 | Western Digital My Passport Essential...

2 Answers

Hi, My Passport WDBACY5000ABK is not getting detected. I tried to find it on Windows 7, XP and Linux. But the drive itself is not showing. Kindly Help.


click start control panel administrive tools ,computer management ,device manager look through all of your devices if you see a yellow question mark?or exclamation mark ! or red x
right click to reinstall drivers or
if you can see your usb but its not working
ports(com&lpt)right click update driver
if your computer came with a motherboard disk the drivers could be on it
sometimes the wires inside the cable will be damaged due to bending or stretching or placing heavy equipment upon the cable,
just replace the cable of the hard disk, when you plugged the external disk drive you got that windows could recognize the USB device change the cable everything should work fine again,
check the USB leads that attach to the motherboard usually red-white-green-black make sure they are securely seated and have no dust build up on them dust will cause static and a lot of unforeseen problems
hope this helps

Jul 03, 2011 | Western Digital My Passport Essential...

1 Answer

Sir, my wdbacy5000abk can't find in my computer and after I place the wdbacy5000abk in the usb port.. it will discovering infinite.. and the wd smartware is not working.. please help me what to do.....


WHAT EVER YOU DO, MAKE SURE THAT THE MACHINE IS "OFF" WHEN CONNECTING THE DRIVE. YOUR SYSTEM WILL FIND THE "SES" DRIVER. GO TO MY COMPUTER,LOOK AT THE DRIVES ,THERE MAY BE A DRIVE THAT SAYS, WD OR SOMETHING LIKE THAT, CLICK OPEN,CLICK UNLOCK(if there is security) ENTER PASSWORD. OR DOUBLE CLICK SMARTWARE. !!! BUT THERE IS A 32 OR 64 BIT!!!! YOU HAVE TO KNOW WHICH ONE TO CLICK.IF THIS DOES NOT HELP, THEN REMOVE PROGRAM, THEN RESTART SEE WHAT HAPPENS. I ALSO ADVISE TO DOWNLOAD THE CORRECT "PDF" USER MANUAL FROM WD HOPE THIS HELPS.....JEFFXC

Jan 19, 2011 | Western Digital My Passport Essential...

1 Answer

I had account on paypal but my earnings was not shown on it.what should i do


Call pay-pal:
1-402-935-2050
(a U.S. telephone number)

4:00 AM PST to 10:00 PM Pacific Time Monday through Friday
6:00 AM PST to 8:00 PM Pacific Time Saturday and Sunday
Please note that hours of operation may vary on holidays

Dec 03, 2010 | PayPal Accounts

2 Answers

Does the Intel 82801 chipset recognize the full capacity of a quantum 20gb hard drive?


Yes it should recognize such small drive. Note that the partitions on the drive will affect how big drives are shown.

If the drive is partitioned into two 10GB parts then you should have C: 10GB and D: 10GB

Note that if the drive is partitioned not to use the full capasity then the capasity it is partitioned to will be shown instead.

Also Note that computer hard drives the capasity is not accurate presentation of the GB available. it will always be somewhat less than the reported size, for example 1000GB disk is shown as 931.50GB
500GB disk is shown as 465.76GB and so on.

see picture:
c4a6608.jpg

Jul 29, 2009 | Quantum Fireball Lct20 (QML20000LD-A) 20...

1 Answer

Firstly power dead that why we change main pwb and then shown E7 (00) and we fixing the sockets after that machine operated and make the copies. quality is good. after two days later we turn on again E7...


L 3 mirror return trouble.Check the home position sensor.
H 3 high temperature trouble.Clean the ternofuse and termistor in the fusing unit,upper fusing roller.In this case use test command 14 to cancel.

Jul 22, 2009 | Sharp Office Equipment & Supplies

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