Question about HP DeskJet 5550 InkJet Printer
Almost the same, except that I was using the cartridge that has been printing just fine for weeks and suddenly I started getting the message that "the black print cartridge is not compatible with this printer." I have pulled and replaced the black cartridge, the color cartridge (using old ones that worked previously), then re-inserted the current ones; turned the printer off and on; cleaned the cartridges (alcohol); all of the above in various combinations. I do NOT want to buy a new cartridge and try it because I think I would be throwing money away.Any help would be appreciated, as I am stumped.
Ok the main mistake is cleaning the cartridge with alcohol because then the cartridge picks up dust and the dust sticks to it and then the printer will not work.
Now you can try cleaning the cartridges with a cotton swab dipped in water and see if that helps with anything you also gotta clean the contacts inside the printer where the cartridges are seated.
Make sure the printer is connected directly to the walljack without the surge protector and remove the cartridges,then power on the printer if you still face the issue, while the printer is on pull out the power cable from the back of the printer and the walljack wait for 30 seconds and then plug the cable to the wall and then to the printer and see if this resolves the issue,if you still get the error its a printer hardware problem.In that case also check the cartridge expiration date at the bottom of the cartridge if it shows out of warranty that could be another reason why you get this error message
Posted on Jun 23, 2009
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
Tips for a great answer:
May 11, 2014 | Unknown 10pk 4B,2C,2M,2Y Compatible LC61...
Nov 11, 2011 | HP DeskJet 6540 InkJet Printer
Jul 27, 2011 | Epson Office Equipment & Supplies
Jan 08, 2010 | Epson Stylus Photo R260 InkJet Printer
Jul 23, 2009 | Canon PIXMA MP600 all-In-One InkJet...
Apr 10, 2009 | Epson Stylus CX3810 All-In-One InkJet...
Nov 02, 2007 | Canon PIXMA iP3000 InkJet Photo Printer
396 people viewed this question
Usually answered in minutes!