Question about Motorola Mobility ATRIX HD MB886 Android Smartphone

1 Answer

SITTING AT MY DESK WITH MY PHONE PLUGGED IN AND WENT TO USE IT AND THE SCREEN IS BLACK AND I CANT GET IT TO POWER UP. I DO HAVE A GREEN FLASH ONCE IN A WHILE. ANY THOUGHTS ?

THE SCREEN IS DARK. I CANNOT TELL IF IT IS EVEN ON. I PUSH THE POWER BUTTON AND IT DOES NOT TURN THE PHONE ON OF OFF. IT WAS ON WHEN I PLUGGED IT IN TO CHARGE IT. BUT WHEN I CAME BACK 20 MINUTES LATTER TO USE IT IT WAS DARK. I THOUGHT MAYBE IT HAD SHUT OFF SO I HELD THE POWER BUTTON AND IT VIBRATED ABOUT 6 TIMES AND THEN JUST STOPPED. I STILL HAVE IT PLUGGED IN AND I GET A GREEN FLASH LIKE IT IS CHARGING ONCE IN A WHILE. ANY THOUGHTS ? YESTURDAY I HAD TROUBLE WITH SENDING EMAILS. I TURNED IT OF AND RE STARTED IT AND THEY ALL WENT THRU VERY FAST AND I RECEIVED OTHERS THAT WERE SENT TO ME VERY FAST TILL I GOT THEM ALL.

Posted by Anonymous on

1 Answer

  • Official Brand Answer
  • 3,100 Answers

I would contact motorola http://www.motorola.com/support or go to http://forums.motorola.com

Posted on May 11, 2014

6 Suggested Answers

6ya6ya
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Posted on Jan 02, 2017

ryanriopel28
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SOURCE: help my screen is white!

Did you try taking the battery out for a couple minutes, putting it back in, and trying again?

Posted on Aug 18, 2007

  • 4102 Answers

SOURCE: wont charge or is locked

if you plug the charger in and you can see the battery bars going up and down then it is phone problem if the scrren is blank then it is either the charger but if you have a car charger aswell and both chargers worked before then it is probably the phone that has a problem check where the charger plugs in that their is nothing blocking the terminals like fluff or bit of paper check that none of the terminals are bent or coroded if you have used phone in rain they might have got coroded this can be solved by cleaning the terminals on the charging part of the phone but be carefull when you do this not to wreck any thing check the charger make sure nothing bent or blocking the charge the problem with these phone is the pins on the bottom where the charger plugs in these get damaged really easily and they can be replaced but will have to take to phone shop and get repaired hope this is some help to you....................................

Posted on Nov 15, 2007

  • 111 Answers

SOURCE: blank or black screen

there is a problem with the flex..might be damaged..have it replaced by a cellphone technician

Posted on Jan 28, 2008

  • 2 Answers

SOURCE: Battery Too Dead to Charge?

The issue is probably not the battery but the charging port. I'm having the same issue. I happen to have Motorola Phone Tools on my computer. It works with the W385 but sometimes doesn't recognize the phone. Battery has 2 bars. If I wiggle the cord, it will recognize it. Then 4 seconds later, lose the connection. I already replaced this phone 5 months ago for the same issue.

I think the problem is the charging port is not working.

Posted on Jan 21, 2009

kaseybaldwin
  • 1 Answer

SOURCE: motorzor

I NEED MY PHONE TO TURN ON. IT POWERS UP AND SHOWS THERE IS NO BATTERY CHARGE AND KEEPS BLINKING "SAMSUNG", BUT WON'T GO ANY FURTHER THAN THAT. I PUT THE BATTERY IN ANOTHER PHONE THINKING I FRIED THE BATTERY, BUT IT WORKS FINE AND I WAS ABLE TO TURN AN OLDER PHONE ON TO USE UNTIL I FIGURE THIS PHONE OUT.

Posted on Dec 11, 2013

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