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Kenmore Washer won't agitate, spin or drain

I have a Kenmore Washer, Model # 92578200. Awhile ago it stopped working on 2 out of the 3 wash cycles, but still worked fine on the Heavy Duty Cycle. Just now the washer started shaking because the load was not distributed evenly. I moved the close around and it finished the cycle still shaking a little. After taking the clothes out it seemed that the washer wasn't level anymore, so I tilted the washer up to adjust the legs. When I put a new load in, it filled with water, but now it won't agitate, spin or drain. The load is small. When I put it on any cycle it makes a humming sound from the cycle selector, but thats it. HELP!!!!!!!!!!!!!!!!

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  • 172 Answers

SOURCE: Kenmore heavy duty 70 series model 82763110

set the load size to small, fill with water.

now after it fills with water do you hear anything? motor noise?

If you hear motor noise, it probably has a broken motor coupler.

if it doesnt do anything I would look at the lid switch and activator, the lid has to close and the switch has to know it closed. did the tab on the lid break off?

Posted on May 03, 2008

  • 2 Answers

SOURCE: won't agitate

Ours did this and it was because the bearings had busted. I called a local repair guy and he told me over the phone just by listening to the sound. Maybe you could do the same. I do know this, if it is your bearings, buy a new washer. It's not worth the me.

Posted on Aug 04, 2008

  • 318 Answers

SOURCE: kenmore 90 plus series: heavy duty super capacity won't agitate

this is the site to find out how to fix your washer.
you have a broken drive coupling.
it probably wont agitate or spin, but will fill and drain.
you need to remove 2 screws from the control panel, hinge it back and then remove the 2 brass colored clips that hold the cabinet to the base. once you do then pull the entire cabinet forwards to a 45 degree angle and pull it off the base.
then pull the 2 clips off pump and then 2 more on the motor. that will allow you to get to the drive coupling. you will find it to be broken.
replace it with part number 285753a for about 15-20 bucks.

Posted on Jan 31, 2009

  • 70 Answers

SOURCE: top half of agitator turns free (does not agitate)

You will need a set of agitator dogs. Pull off your agitator cap and look under it, you will see 4(four)small tabs that catch and release the top 1/2 of the agitator.

Good Luck!

Posted on Feb 26, 2009

  • 64 Answers

SOURCE: Kenmore 90 Series Heavy Duty Washer - Agitator doesnt spin


Posted on Sep 21, 2009

  • 4327 Answers

SOURCE: Whirlpool heavy duty super capacity plus washer

Your model may have a flexible (break able) drive component between the motor and the transmission. Check that, it is a pretty easy replacement.

Posted on Jan 22, 2011

Testimonial: "Thanks! Both the Drive Coupler and the Agitator Dogs are Bad. ( Hope It's not a Transmission problem as well)"

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Hope this answers all your questions
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Leave a comment if you need more help.
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