Question about magicJack Two, 2 Magic Jack Plus Voip Phone With Or Without Computer In Box

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Magic jack customer service

No dial tone i try to unplug it and plug it back still no dial tone

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  • 641 Answers

Phone: 561-594-9925

  • How to reach a live person:
    • They say this phone number is only for billing questions, but it is the only way to get a hold of a live person. The only other option is their online support which is basically useless.
  • Hours of Operation:
    • 11am - 8pm EST
  • Email:
    • This information has not been added.
      Click here to update this department.
  • Customer service link:
  • Description:
    • You can also try 561-594-2140.

Posted on May 10, 2014

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Posted on Jan 02, 2017

jadiazq
  • 2878 Answers

SOURCE: I bought a magic jack about a month ago and it just stopped workingI have tried unplugging it and i have went to magic jack website . It is popping up for me to renew it and its not time yet and it wa

I know there is a 30 free trial. Check the packaging for the extended year. Plus try logging into your account for details. It will state your status. That's all I recall. Had mine 3 or 4yrs.

Posted on Aug 31, 2012

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Magic jack customer service


You need to contact Magic Jack.

Aug 16, 2014 | Lands Phones

1 Answer

I can't get a dial tone on my magic jack phone line.


If restarting doesn't work or the solutions on the web site, you likely need the unit replaced. Personally I like the plus better because it can plug right into the network, account can be transferred. Caution, it likes to run hot when used on network and will need a cool place.

Apr 01, 2014 | magicJack pc to phone, free local & long...

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Magic jack phone contact # for assistance


No dial tone means you do not have a proper connection. Assuming your MJ is plugged into the USB port on your computer, it must Light Up to indicate it is making contact with the computer. You should get the KeyPad Control on you Computer Screen. Look at the top to see if your MJ Telephone number shows up. If not you are not connected. You may not be registered or paid up for the current period. Go on line to MagicJack.com and go to Support (Customer Services) for additional help.

Jan 06, 2014 | Computers & Internet

1 Answer

Magicjack doesn't always work right sometimes the phone works , sometimes I get an error 3002 message when I try to call out.


Actiontech what, they many vast models, and routers, and mix.
what are you exact connections here>
NO PC stated, HP model number, this is HP forum. so.....what?
no OS stated, opr. system , windows WHAT?
No modem models stated.
No ISP service stated,

what ISP, what service,? DSL> must I GUESS that?
My guess is not DSL no land line but it is possible to buy DSL
with Landline, disabled, I did for years.
or cable modem, ? uses COAX ! not 2wire twisted like DSL.
or are you doing the MAGIC jack , with NO COMPUTER owned
yes?
The magic jack does not plugin to any modem ethernet port
ever. its usb.

t

Broadband, high-speed internet, cable internet, DSL - WiFi, Fios fiber. and more , dial up? nah you dont have LAND LINE./


error codes,. the first page in the manual states !
Contact your Internet service provider to verify your modem allows more than one device to access the Internet if you receive error 3002 when trying to use MagicJack Plus. Some modems and modem/routers-in-one may not be compatible for use with MagicJack Plus if multiple devices are connected to your network.

We dont know what ISP you have nor the connection type
cable tv modem, DSL, FIOS what?
nor the modem you have , you never said,

this is far more complex
its not magic at all,
fire walls set wrong
ISP blocks you, at your mixed, router and modem
using the routers, USB port is a FAIL.
if you want great help answer what you have and what is connected
in details.
the MAGIC jack as 3 ways to connect,
USB or ethernet.?

Jun 11, 2017 | HP Computers & Internet

1 Answer

No dial tone


  • First, try to check every telephone line is properly plugged into its phone jack. If you have a problem with just one phone, plug a different phone into that jack. If the second phone works, the problem lies in the first phone.
  • Then unplug each phone and answering machine in your house, one at a time. Wait 30 seconds after unplugging the first device. Pick up another phone to see if there's a dial tone -- if there is, then the first phone may be faulty. If not, continue unplugging phones in the same way and check for dial tone. If you find a phone that doesn't work, plug all your other phones back in and see if they work properly. The faulty phone should be replaced.
  • or disconnect the plug from the test jack inside the exterior box. This disconnects your inside wiring from phone company's line. If you have more than one line, select the test jack for the line that is causing the problem. Plug your phone into the jack; this plugs you directly into the phone company's line. If you have a cable modem, plug the phone directly into the jack on the modem.
  • Then pick up the phone receiver to see if there's a dial tone. If there's no dial tone, the problem is with your outside wiring. If there is a dial tone, the trouble is caused by your inside wiring, equipment or jacks.
  • Hope it will help you. Thanks for using FixYa.
  • Oct 19, 2011 | Lands Phones

    1 Answer

    Handset doesn't have dial tone. says check TEL line.


    For this type of problem, you need to isolate the issue. It could be the phone, the inside wiring, or the outside wiring. I like to use an old rotary phone for testing but any basic corded phone should work. Get a new RJ-11 phone cable as well.

    Unplug the base unit and plug in the test phone to that jack. Check if you get a dial tone. (Try a new cable if the initial one doesn't work.) If your test phone has a dial tone, then the problem is isolated to the cordless phone. (If the test phone works with the new cable, do check if Uniden works with that cable.) Modern phones are not designed to be fixed by the consumer. If the phone is under warranty, contact Uniden Customer Service. (Otherwise decide if the costs are worthwhile for you; there will be a significant delay before the phone is returned/replaced.)

    If you do not get the dial tone, you need to track down the wiring issue. Next move to another jack on the phone line and check if there is a dial tone on your test phone. If there is a dial tone, you have isolated the problem to the jack or the wiring to the jack.

    If there is still no dial tone, find where your telephone service comes in to your building. If you can, open the box. Determine the type of connection used there. If you are lucky, you will find a RJ-11 jack for your phone line. Plug in your test phone and check for a dial tone. If there is no dial tone, contact your telephone provider. They will fix this outside problem for free.

    If the connection is not a RJ-11 jack, you will need to call the telephone company so that they can determine if the problem is inside or outside.

    If you do have a dial tone, then the problem is with the inside wiring. Inspect the visible wires for damage. Open the faceplates for the jacks and check for loose wires. There are two types of connectors. Screw type connectors need the wire stripped back a little then wrap around the screw and tighten. The other type is a punchdown jack. To repair a loose wire in this, you will need a punchdown tool. These are often available in hardware/home improvement stores in the wiring section. http://www.lanshack.com/wire_phone_jack.aspx has clear pictures of the wire color to pin pattern.

    You may want a professional to check the wires inside the walls. Your telephone provider will do this for a fee.

    I hope this helps.

    Cindy Wells

    Jun 21, 2011 | Uniden Cordless Phone

    1 Answer

    Not able to ring out or recieve calls on landline 01772465172


    Is there a dial tone? Have you tried plugging in outside in the NID(phone box) on the side if the house. Take a corded telephone out to the box if it has a test port to plug into. If it does, plug in. If you have a dialtone, then the problems inside with either the station wires or jacks, or other equipment that is plugged into the jacks. Remove all devises from the jacks if trouble is inside and take a known working phone and plug it into a jack. if it works, plug in another device, so on and so on. Be sure to check dial tone, break dial tone by pressing a button. Hang phone up and see if dial tone has returned. If not, then that piece of equipment is bad.
    If no dial tone at the NID, then call in a trouble report of NO DIAL TONE to the telephone company of cable provider. To save money if trouble is inside, purchase the inside wiring maintenance plan and then have them come work on the phone lines. After the service is restored, call and cancel the maintenance. $5 and you're back in service, provided that's all the teleco charges for wiring maintenance.

    Nov 30, 2010 | Lands Phones

    1 Answer

    L7780 cannot get dial tone on 2-line outlet. Are there any work arounds to this problem?


    There is a problem either with the Line Interface Unit (LIU, also known as the fax/phone line connector) or the fax hardware, because the unit is having problems sending or receiving faxes. The unit may hang on "Initializing." This document explains how to troubleshoot the LIU and fax hardware. SOLUTION: Please perform the following: Front panel hangs on "Initializing"
    1. Pull the power cord connector from the back of the base unit to recover from the error.
    2. Unplug the LIU from the back of the ADF. It is located on the left side (facing it), and is where you plug in the telephone lines.
    3. Plug the power cord back in, power it up, and see if it hangs without the LIU inserted.
    4. If it does not hang without the LIU inserted, power the unit down, plug the LIU back in, and power it back up. If it hangs, the LIU is faulty.
    5. If it does hang without the LIU attached, unplug the ADF from the base and see if it hangs. If it does, the base is faulty.
    Testing the LIU The primary test for the LIU is whether or not you get a dial tone. Sometimes, you need to re-seat the phone line several times to get a good connection. If after trying the things below, there is still no dial tone, or initialization hangs, the LIU may need to be replaced.
    1. Verify that the phone line is connected directly from the wall jack to the plug in the LIU that says "To Wall Jack."
    2. Verify that the LIU is plugged securely into the product. If it is not, there will be a message at power-up saying the LIU is not connected. If it is, the date and time will display.
    3. If the LIU was re-seated, cycle the power on the unit. The unit should display the date and time.
    4. Unplug all other accessories, like a telephone answering machine or modem. If the LIU appears to work fine after unplugging them, these accessories may be interfering.
    5. Place a document in the Automatic Document Feeder (ADF). The display will flash "Document Loaded."
    6. Press Start Fax to verify there is a dial tone. If so, try sending a fax.
    7. If there is not a dial tone, unplug the product from the wall jack, and plug in a regular telephone to verify there is a dial tone at the wall jack.
    8. If there is no dial tone on the telephone, the wall jack or phone line may be faulty

    Oct 26, 2010 | HP Officejet Pro L7780 All-In-One InkJet...

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    Continuous dial tone on phone line . When i try to dial out- i just get a continuos dial tone- happening on my 2 cordless, landline is fine. Dont use a magic jack, changed out hardware, new cordless dont...


    There are two possible answers to this problem. The first thing is to check on the cordless phones, is a 2 way switch, one setting is for DP=Dial pulse (setting for old rotary phones) 2nd setting is TT= Touch Tone. I would guess that the setting should be set to TT on both cordless phones for touchtone.
    Second thing to do is to plug in the base unit of your cordless phone to a jack that currently has a landline phone plugged into it that works and test again. If cordless phone works OK then go back to the original jack that didn't work and reverse the wires in the jack: that is what is known as a "polarity" issue.

    Aug 31, 2009 | Panasonic Lands Phones

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    Trying to launch internet explorer.it gives me error 680.


    680 - There is no dial tone.

    All versions of Windows are affected by this error.
    No dial tone: There are many possible causes of a No Dial Tone Error.
    First, try testing the modem's ability to detect dial tone and to dial by using HyperTerminal with the direct to COM port connect method - see Using HyperTerminal. If you give your modem an AT&FX1 command, and then a dial command, dial-tone detection will be disabled; if you still do not get dial tone, the modem may not be installed correctly (especially if it is a PCI or soft-modem); or the cable from the modem to the phone-line jack may be bad or installed in the wrong connector on the modem - try another line cord, and make sure you are plugged in to the LINE - not phone - jack on the modem. Plug a regular phone into the phone jack on the modem and make sure it has dial tone. The modem may also be defective. Many new modems come with an electronic circuit instead of the traditional electro-mechanical relay used to take the modem off-hook. Some of these designs are proving less reliable; often, they will be 'stuck' in the off-hook position, so unplugging, the plugging in the phone cord may give dial-tone. If this is the case, the modem needs repair or replacement.
    If the modem will blind dial (x1), but not detect dial-tone otherwise, the problem is likely to be in the proper selection of the Country in Windows->ControlPanel->Telephony or in improper installation of the modem or lack of support for your country in the driver you are using. Check to see if there are updated drivers for your modem.
    If the modem dials properly with detection (x3) in HyperTerminal, but does not detect dial tone when using DUNs, the problem may be DUNs (check for upgrade or re-install) or the proper setup and modem selection for the DUNs connectoid.
    For Embarq telephone service customers, this error can indicate that you have a message waiting in your voicemail. Embarq changes the dial-tone sound to a "fast" busy signal when a new message is present in your voicemail box. This "fast" busy signal can confuse the modem into thinking there is no-dial tone present on the line.

    Jul 02, 2008 | Microsoft Windows XP Home Edition

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