Question about Coffee Makers & Espresso Machines
I have a Cook's coffee pot which works good, but the handles on the filter basket came off right after i purchased at penney's in santa rosa ca. Actually only one side of the handle. Model CM4260-A 12 cup; item 22087. purchased about 2 months ago. This is still under warranty. How should I handle replacement. thank you barbara firstname.lastname@example.org
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Posted on Jan 02, 2017
SOURCE: MODEL CM202 (COOK ESSENTIALS)
Contact Heather at Select Brands. I ordered replacement carafes for our office CM202 dual coffee maker. It took about a month to get them, so be patient. I believe they make an order when enough folks get on the list for replacements.
Heather's email to me last year (Aug 07):
Those carafes are 15$ and that includes s&h. We take MasterCard/Visa over the phone or via e-mail. However, they are on backorder right now. Please give me your name/address/phone number/how many carafes you are interested in and I’ll put you on the call back list and I’ll contact you once they become available
Customer Service Manager
913.663.4500 x 221
Posted on Aug 14, 2008
After searching for the replacement basket on web took whole coffee maker back to jcp and they replaced the 12cup coffee maker with a new item.
Posted on Jul 29, 2009
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