Question about HP LaserJet 3055 All-In-One Printer

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Hp Photosmart c5280 1/ 2inch thick black line

My HP Photosmart all in one printer C5280 has a thick 1/ 2 inch black line down the middle of the page or in the center every time i make copies but this does not happen when i am making prints. i really need help with this.

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There is something on your scanner glass. Clean the glass with glass cleaner. If this happens when using the automatic document feeder, open the top side cover where the paper feeds into. There is a narrow glass strip there. Clean that as well.

If this fails, the scanner head has a bad sector on the CCD and will need to be replaced. You will probably find that it will be cheaper to replace the printer entirely if that is the case.

Posted on Jun 22, 2009

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After scanning a document from the scanner glass, the scanned image contains vertical streaks, lines, or bands. These streaks might be black or white. Figure 1: Vertical, black lines through printout Hp Photosmart c5280 1/ 2inch thick black line - c00704972.jpg Solution Step one: Reset the All-in-One

  1. Disconnect the USB cable from the product.
  2. Make sure that the power cords for both the computer and the product have three-prong plugs on the end that plugs into the electrical outlet.
    • If the product does not have a three-prong power cord, replace the cord with a three-prong power cord.
    • If the computer does not have a three-prong power cord, contact the computer manufacturer to buy one.
  3. Without turning the product off, unplug the power cord from the electrical outlet.
  4. Wait 60 seconds, and then connect the power cord directly to a wall outlet.
  5. If the product does not turn on automatically, press the Power button (c00636182.gif ) to turn on the product.
  6. Reconnect the USB cable to product, and then try scanning the original again.
  • If the scanner bulb does not light when the product scans the original, continue to Step four: Service the product .
  • If the scanned image is correct, you do not need to continue troubleshooting.
  • If the scanned image still contains vertical streaks, lines, or bands, proceed to the next step.
Step two: Clean the glass and scanner backing
  1. Hp Photosmart c5280 1/ 2inch thick black line - c00636182.gif the Power button (c00636182.gif ) to turn off the product.
  2. Disconnect the USB cable from the product.
  3. Unplug the power cord form the wall outlet, and then disconnect the power cord from the back of the product.
  4. Raise the scanner lid.
  5. Clean the glass by using a soft, lint-free cloth, moistened with a mild glass cleaner or water.
  6. Dry the glass with a dry, soft, lint-free cloth.
  7. Gently wipe the lid backing with a soft cloth or sponge, moistened with mild soap and warm water. Do not scrub the lid backing.
  8. When the scanner backing is completely clean, dry it with a dry, soft, lint-free cloth.
  9. Reconnect the USB cable to the product.
  10. Reconnect the power cord to the back of the product, and then plug the power cord into the wall outlet.
  11. Press the Power button (c00636182.gif ) to turn on the product.
  12. Try scanning the original again.
  • If the document scans clearly, you do not need to continue troubleshooting.
  • If the scanned image still contains vertical streaks, lines, or bands, proceed to the next step.
Step three: Try a blank copy
  1. Load Letter or A4 unused plain white paper into the input tray.
  2. Make sure that there is no paper or other document on the scanner glass.
  3. Follow one of these instructions to make a blank copy.
    • Press Start Copy Black on the product control panel to start a black-and-white copy job.
    • Press Start Copy Color on the product control panel to start a color copy job.
  4. If the blank copy does not contain vertical streaks, lines, or bands, try scanning the original document again. If the blank copy contains vertical streaks, lines, or bands, continue with the next step.
  • If neither the blank copy nor the scanned image contain vertical streaks, lines, or bands, you do not need to continue troubleshooting.
  • If the blank copy or scanned image still contains vertical streaks, lines, or bands, proceed to the next step.
Step four: Service the product If you have completed all the steps listed above and are still experiencing a problem, service the product.
Call in to hp at 1800-474-6836 and we'll go ahead and replace the printer free of cost if ur in warranty if ur not then we would atleast provide you with an upgrade with a 50% rate

Posted on Jun 23, 2009

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