Question about Whirlpool PUR Ultimate Refrigerator Water Filter 4396710

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How do you remove a 4396710 Whirlpool filter that's jammed in the refrigerator?

We have a Whirlpool refrigerator and use the 4396710 filter. My husband went to change he filter tonight and must not have had it lined up properly as it's now stuck. It doesn't seem to be in all the way, but we can't get it to go in any further nor can we get the filter out. It's jammed in there. Any suggestions on how to get the filter out?

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Posted on May 10, 2014

Testimonial: "We know how to change the filter! However, its somehow stuck in there and we can't get it out. We need to know how to remove it if the release button isn't working."


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Water filter in whirlpool refrigeratoris stuck and cannot be removed

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How do you change the water filter?

Which Whirlpool model do you have?

I know the ED5KVEXVQ has the filter in the grille nearly centered on the freezer (left) side of the unit. This is the P2RFWG2 or 4396841 filter. Push the button until the filter pops out. Take the cap of the end of the filter (the side that was even with the grille) by twisting counter-clockwise. Take the new filter out of the box and put the cap on the appropriate end (twist clockwise). Take off the red caps from the other end. Insert the filter into the opening with the cap to the outside and press firmly until it clicks into place.

The other common Whirlpool refrigerator filter is the 4396710. This installs the same way except it doesn't ship with a cap that you need to remove on the one end.

I hope this helps.

Cindy Wells

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Putting in the new water filter to the Whirlpool gold fridge that goes in at the bottom.

Removing a water filter from the base grill of your Whirlpool brand refrigerator:

Removing and replacing a water filter - base grill location

Filters situated in the base grill (below the freezer compartment) of Whirlpool-built side-by-side refrigerators are relatively simple to replace. Follow these two steps:
  1. Grasp the filter's end and make a one-quarter turn to the left.
  2. Pull the filter straight out.
To replace with a new filter, repeat these two steps in the opposite order, making sure to first remove the red cap from the filter. Proceed by pushing the filter straight into the slot, and then giving it a one quarter turn to the right.
Note: Replacing this type of filter is quick - there is no need to unplug your refrigerator when replacing it. Also, this filter should be replaced every six months.

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Am attempting to change an in grill water filter for my whirlpool side by side fridge, and cartridge seems jammed, cannot turn anti-clock wise to release. Do not want to force in case I break it. Any...

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Don't forget to rate this post!!

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I have a ED5PHEXRQ00 refrigerator. The red light

Your filter is located in the grill of the refrigerator (below your doors) and has a small plastic "handle" or "knob" on it. Turn the handle counter clockwise so that the line of the handle points up and down and pull out the filter. Save the handle to slide onto the new filter. I also believe that you will need to press the light switch in the refrigerator five or six times to re-set the filter status.
Filter is part number 4396710
Good luck!

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Cant make the water work

There is no link between the filter and the light, that light runs off of a timer. Take the filter back out and look at the housing that the filter goes into, some models have a little button that gets pushed in by the filter, it is a mechanical stop to prevent water flow with no filter in place. Do you hear a clicking noise when you attempt to get water out of the unit?

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Need to change the frig water filter

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your filter is located in the front kickplate just below the freezer door. to replace filter push in on the button to the left of the filter cartridge (its a semi triangular button) push in until the filter releases. remove the endcap from the filter and reintall it onto your new filter. in case you need it here is the part number 4396710 it can be purchased online or at any home depot lowes or sears store. good luck and thx ofr using fixya.. peyton...

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