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Virgin mobile my account

How do i update creit card information.

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  • Cell Phones Master
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Call virgin mobile

Posted on May 10, 2014

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Posted on Jan 02, 2017

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SOURCE: emailing a text from my nokia mobile to my virgin media broadband account

browse your server and get the number

Posted on Dec 26, 2008

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Get 4G working again after last system update on a Samsung Galaxy Core Prime on the Virgin Mobile network. It's a Virgin Mobile phone and does not require a SIM card.


Try rebooting the phone. If that fails you may need to have virgin re authorize the phone. It may even require factory reset. Make sure you back up any data...photos, contacts, etc. First.

Nov 12, 2016 | Samsung Cell Phones

1 Answer

I bought a virgin mobile top up card for $15.00. How do I activate my existing virgin phone?


If you allowed the phone to "expire", then contact customer service and they will reactivate your number and even add in the $15 worth of minutes to your account for you.

Sep 03, 2015 | Cell Phones

1 Answer

Virgin mobile my account


Hello, You will have to call the cust. service for virgin mobile to cancel or when your payment comes due just cancel paying it with your credit card. Either way it will be canceled.

May 15, 2014 | Cell Phones

1 Answer

Virgin Mobile Overdrive 3G/4G Pro won used on eBay and cannot activate.


They are correct. You will need to replace the SIM card.

May 27, 2013 | Computers & Internet

1 Answer

I cannot access my Virgin mobil account


i am a call center agent under virgin mobile account..call virgin mobile and ask the live advisor to send you a copy of your pin..use it to log-in on VMU website

Jan 14, 2013 | Cell Phones

1 Answer

Samsung gte1080i i try and put in my virgin sim and it comes up with network lock please help


Thanks for visiting FixYa!

Virgin Mobile phones contain Propriatory software. This means that Virgin mobile SIM cards will only work in Virgin Mobile phones. If your Samsung GTE 1080i was not sold by Virgin Mobile your Virgin mobile SIM card will not work in it.

If your phone was sold by Virgin Mobile, contact Virgin Mobile (in the USA)
at 1-888-322-1122 and request assistance.

How to reach a live person: Press 0 as soon as you hear "Alex", and keep pressing 0 for each request made for more information.

Here is another number you can also try:

Phone: 877-602-4907
How to reach a live person: Believe it or not, this number rings through to a live customer service rep. It sometimes rings quite a few times, but be patient and someone will pick up.

Jun 27, 2011 | Samsung Cell Phones

1 Answer

Hi' what is carrier and how can i ring them??


hello lilianritchi,
a carrier is your service provider for mobile phones (examples are virgin mobile, at&t, t mobile, verizon, sprint, cricket, etisalat and etc...) if you don't know your provider/carrier, you can find out by looking at the screen of your phone, the name of the provider is either at the center of the screen, at the top left or right near the notifications tool bar, at the bottom (depending on your settings)
once you already know your carrier, here are your options on how to contact them:
1. if you have a sim card, the customer service number of your service provider is usually saved there and you call/dial that number using your handyphone or landline.
2. or here are some customer service numbers for you: at&t: 1-800-331-0500 or 611 from your wireless phone sprint: Call *2 (from your sprint mobile phone) or 888-211-4727 (Sprint phones) or 800-639-6111 (Nextel phones) t-mobile: Get in touch, free of charge: Just dial 611 from your T-Mobile phone or call 1-877-453-1304. Customer Care representatives are available from 3 a.m. to 10p.m. PT, daily. Automated account help is available 24 hours a day, 7 days a week virgin mobile: 1-888-322-1122 or 789 using your virgin wireless phone
if your carrier's number is not indicated on the list i provided above, inform me your carrier and i will look for their customer service number
thank you

May 12, 2011 | Cell Phones

1 Answer

When i insert a virgin sim card in a virgin network phone it does not work!


Thanks for visiting FixYa!

Virgin Mobile uses proprietary software in it's phones. As such, (depending on the phone) a SIM card already activated for one Virgin Mobile phone may not work in another (different) Virgin Mobile phone - even if it is the exact make and model.

You may need to contact Virgin Mobile Customer service to request a new phone added to your account - and they may need to provide you with a new SIM card. They'll be able to let you know what you'll need to do depending on which phone you want to use on your account.

Mar 24, 2011 | Samsung S3650 Corby / S3650 Genio Touch...

1 Answer

How do i unlock my wildcard


If your Wildcard is a Virgin Mobile phone it cannot be unlocked. Virgin Mobile phones cannot be unlocked because of the proprietary software in the phone.

If it is a US Cellular phone you may be able to contact US Cellular and inform them that you need your phone SIM unlocked for international travel.

Mar 26, 2010 | Kyocera wild card Cellular Phone

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