Question about HP Officejet Pro L7680 All-In-One Printer
The problem seems to be related to some two little plastic peices that can be viewed from underneath the unit. With the back of the printer facing you let the left 1/3 of the printer hang off of a work surface (the higher up the better). Now from underneath you're looking up. About three inches to the right of the little black rubber foot is a long rectangular slot. There is a little white peice of plastic all alone in that slot. It is my theory that the peice is not being moved rearward enough when the print job is being sent and thus the paper is not being picked up. And is being reported as a jam. There is a little black peice that sits above the little white peice and when a print job is sent, the little black peice drops down and pushes the little white peice toward the rear of the printer. I'm thinking a little crazy gule and some small frabricated peice of plastic attached to the black peice in order to make the little black peice thicker and ensure it is pushing the other peice back enough might do the trick. Mean while a little manual manipulation seems to last a few days before reverting back to the jam message. Good luck. BTW I work for HP and it will be a cold day you know where before I buy another porduct wearing the HP badge. I brought this one on the rep of my Laser Jet 4 which is still going strong.
: Clear the jam from paper tray 1
Figure 11: Follow the correct method to attach the ADF frame
Posted on Jun 23, 2009
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Posted on Jan 02, 2017
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