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Nortel Norstar ICS configure extension

I need to change the extension of several lines in the office and I do not know how to program this...can u help?

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SOURCE: Nortel Meridian Norstar-Plus Compact ICS with #7310 phones.

I'm pretty sure CID is automatic on a CICS....IF you have a CID trunk card. You might want to post the part number on the face of the trunk and we'll see if it's the proper one.


Posted on Jan 08, 2009

  • 192 Answers

SOURCE: change extension number on Nortel T7316E model

Well ~ eagleeigh731 has it mostly correct, do what he said to do and get into the programming --> find SYSTEM PRGRAMMING --> hit next until you find CHANGE DNs--> OLD DNs (this is the old extn#) 222 then type in NEW DN 431--> then hit the end or release button.
Voila your new extension is now there... to check dial FEATURE 0 then press the intercom button, the new extension should be there.

Posted on Mar 19, 2009

  • 192 Answers

SOURCE: T7316e Nortel Meridian Norstar Telephone MANUAL

Not too sure what type of manual you are looking for, but here is a useful link to have for a Norstar system information.

Posted on Mar 25, 2009

  • 60 Answers

SOURCE: Nortel Admin Password Problem

You use the f985 to reset the password. But i cannot publish the password here. It is in your vm manual.

Posted on Aug 09, 2009

  • 856 Answers

SOURCE: Change extension to another line pool

Programming2.gif is done on 7310, 7324 and 7316 type sets.Enter programming2.gif by pressing the feature key followed by **266344.When prompted to enter the password enter 266344.
The screen should say TERMINALS&SETS. The 4 top line/feature keys are now used for programming2.gif.
At the terminals&sets prompt, press the show key (top right arrow). The display should now ask for an extension number. Enter extension number you want to change the pool on.
Press the show key (top right arrow)
The display should say Line Access
Press the show key (top right arrow)
The display should say Line Assignment
Press the next key (bottom right arrow) .
The display should say Line Pool Access.
Press the show key (top right arrow)
Press the next key till you get to the desired pool(bottom right arrow) .
Press the Chng soft key from N to Y
Press the heading key till the display says Line Pool Access(top left arrow).
Press the next key (bottom right arrow) .
The display should say Prime Line
Press the show key (top right arrow)
Press the Chng soft key till you get to the desired pool
Press the release key when finished

Posted on Oct 01, 2009

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How to move my ext# to a new phone location Nortel t7316E

The system has a built-in feature called "Set Relocation", which will allow you to move your phone to another active telephone jack in your office and the extension number, voicemail box, and all features will stay with your phone.

Have your system administrator turn on Set Relocation, or check your Norstar administration manual for programming details. Or, you can call your telecom service company and have them send a technician.

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Trying to make every phone ring when the main phone rings

Well that is better than most people in finding the arrows...

Ok, first you need to know the extensions that you want to program to ring, and the lines, record these numbers... if you do not know the extension numbers and actual line numbers; going to each set, and doing a FEATURE * 0 and the Intercom and line buttons this will tell you the extension number and line number (this also tells you what is on every button).

Then goto your set and put in:
-> FEATURE 2 6 6 3 4 4
-> Password: 2 6 6 3 4 4

Now you will have to look at your LCD for 3 arrows
<- Heading....Enter->
<- Back .......Next->

You will not see these words in the LCD display, you just have to look for the arrows that correspond.

-> you will now see “TERMINALS&SETS” and press Enter (the top right arrow key)

-> now put in the extn that you want to change (Eg. 227).
-> you should now see the extension number “227: NAME”

-> press Enter (the top right arrow key) again
-> you will now see “LINE ACCESS

-> press ENTER
-> you will now see “LINE ASSIGNMENT

-> and Enter
-> now you can type in the lines that you want to ring on this extension (Eg. 025 for line 5)

-> hit CHANGE till it says "APPR&RING" (Appear and ring means that the line will have a button on the set)
-> hit NEXT to save changes
-> press FIND to look for more lines and change the appropriate lines to appear and ring
-> then the RLS button (the little orange button) to exit programming.

After this programming is done, dial Feature * 0 and look for these new lines.

Good luck.

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