Question about Sony Cyber-shot DSC-HX20V 18.2 MP 20x Optical Zoom Ultrazoom Camera 8GB
I've already paid to have it professionally cleaned. They said it wasn't covered by the warranty and I paid close to $300 only to have new dust settle in there in a few weeks. I carry it in a case and I'm not subjecting it to abnormal conditions. I've tried the vacuum trick, but it didn't work.
I checked the web and there seem to be a few people experiencing dust issues with the Sony Cyber-shot DSC-HX20V. Perhaps a strongly worded letter or email to their customer service might help, citing the fact that there are others with the same problem. Dust will get onto a camera's image sensor (DSLRs are subject to this - changing lenses and exposing the sensor), although with a fixed lens camera, I would think (do not know) that dust issues should be minimized. Anyway, best of luck!
Posted on May 09, 2014
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Posted on Jan 02, 2017
SOURCE: Cleaning the inside lens
To access the inner optics on these compact digital cameras the lens must be disassembled from the inside out. Usually the camera casing has to be removed, boards and connections moved out of the way, and the lens assembly actually removed from the camera. At that point the lens can be taken apart and the inner optics accessed. In other words, yes, this is a job for a professional. It is also probably not worth the cost just for a couple specs of dust. These lenses are not sealed. This is why the dust gets in there to start with. If you get a can of compressed air and carefully blow into the gaps between the lens parts in different directions somtimes you can get enough air through to blow off the inner lenses. This does not often work though. David Millier Advance Camera Repair
Posted on Mar 13, 2007
SOURCE: Lens cover closed
this is easy to fix. in fact, i just did it on my camera about 2 minutes ago and came back to this post because i was originally looking for a solution myself. anyway, you have to be a little bit rough with the camera to fix it. on the outer lens cover you will notice that there is a metal cover on top of the plastic slider. you need to pry the two apart. there is some seriously sticky tape that is holding the metal cover to the plastic, so you need to be careful that you don't rip the whole thing off. once inside you will see a copper contact that (when you slide the lens cover) makes contact with another piece of metal. when i took a look at mine, it was covered in a bunch of lint. i used a q-tip to clean both contacts and then made sure that they were properly aligned. after that, i slid the lens cover back down and voila! works everytime now. use some superglue to put the metal cover back on again.
Posted on Jun 24, 2007
Hi your camera is very simply in mechanically. It may has loosen screws go around and stuck inside. If you are careful, you can try on open and look for the piece. If you are willing to, then let me know. Thanks and best regard!
Posted on May 25, 2011
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