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Why does my tablet not recognize my square reader

It thinks it is headphones

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Try this first. Welcome to Tablet PC World

Posted on May 09, 2014

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1 Answer

Will not recognize square card reader.


Computers can be ornary creatures. See if the reader is recognized by another machine. If so then your machine is simply not compatible with the reader and will not function. It happens.

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Try turning off your device, then back on. If you still have trouble with your square, delete the app from your device & reinstall it. It should work then. If not contact square reader customer service.

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When I plug the headphones into my Samsung Galaxy 10.1 tablet, the sound comes from both the headphones and the speakers on the tablet, shouldn't the speakers be turned off by the headphones?


This can be a hardware (bad headphone jack) or a software (rom update) issue. If the tablet is in warranty, try taking it to your dealer and see if they have a fix.

Otherwise, some people have had success doing one of the following:

1. Plug headphones in after starting music. Watch for headphone icon to appear on screen, meaning tablet has recognized that headphones are attached. Make sure plug has been put into socket all the way.

2. Install app SoundAbout on your tablet and see if you can route sound to headphones only.

3. Check Settings/About Device to see if there is a software update for your tablet. Install the update and see if that fixes the problem

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Let me know if this helps, if not I will check some more solutions for you. Welcome to Tablet PC World

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Sound


Contact the supplier for tech help. I think you can exit it, then open the player, it may work.

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Chances are the reader is defective. Try to plug it into another computer to confirm this. If it works try another USB device to confirm that the port is working.

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The guy's that can fix this are in the uk Sumo Technologies they fix all DTR products (address on DTR's website)

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