The controller will not connect to the xbox

This may mean that your console is suffering from a power problem here . If your console not receiving enough power it will turn off whatever is wireless to conserve the power to keep the console on. Make sure you are not plugged into any surge protectors or and any extension cords.
If the controller is only flashing twice and not connecting to your console If you are playing on your Xbox 360 you can turn the console off by holding the power button for about 10 seconds and once it is turned off you can unplug the Xbox 360 for about 30 seconds and then plug it back in and power it on.It could just be a bad controller then or the controller needs to have the battery pack in it be replaced.Or it is a broken controller.

There is a connect button on the controller as well. See this site or follow the instructions below. http://support.xbox.com/en-us/pages/xbox-360/get-started/console/connecting-game-controllers.aspx

1. Turn on your console.
2. Press and hold the Guide button on the controller until the controller turns on.
   
3. Press and release the connect button on the console.
   
4. Within 20 seconds, press and release the connect button on the controller.
   
5. When the lights surrounding the power button on the console stop flashing, the controller is connected.
   
   

The wired and wireless controllers can be actively connected to an Xbox 360 console all at one time. Each connected controller is assigned a quadrant on the Ring of Light. Before you can connect a wireless controller, at least one quadrant must be free and will be unlit.

Connecting an Xbox 360 Wireless Controller to an Xbox 360 Console is called Connecting. To connect a controller to a console:
First, Press and hold down the Guide Button on the wireless controller until it turns on.
Second, Press and release the power button to turn the console on.
Third, Press and release the connect button on the console.
Fourth, Press and release the connect button on the controller.
Fifth, After the ring of light on the controller and console spin and flash once, the controller is connected. The quadrant that remains lit indicates the controller's position.


Four Green lights on the controller's Ring of Light flash continuously

The Please Reconnect Controller message appears on the monitor

There is interference and the controller does not respond properly

Step 1: Ensure that either the AA batteries are new or the Xbox 360 Rechargeable Battery Pack has a full charge.

Step 2: Ensure that you have performed the proper procedure to connect the Xbox 360 Wireless Controller to the console.

Step 3: If still experiencing issues, ensure there is a clear line of sight between the front of the console and the wireless controller. If there are any obstructions, especially metal objects, remove them.

Step 4: 2.4 gigahertz cordless telephones, microwave ovens, and Bluetooth headsets for cell phones can interfere with the operation of the wireless controller. Turn off or unplug those devices and then try to connect the wireless controller to the console again.

Step 5: If these steps did not resolve the issue, the wireless controller may need to be replaced.

If the ring of light keeps blinking, it means that the remote controller was not connected to a receiver which is the XBox 360 console. Try to press the connect button on the console and the wireless controller to sync them together.

1. Press and hold the Xbox Guide button until the controller turns on. The Xbox Guide button is the round button with the green "X" near the center of the controller.
2. Make sure that your Xbox 360 console is turned on. If your Xbox 360 console is not turned on, press the power button. The power button is the large round button on your Xbox 360 console.
3. On the Xbox 360 console, press and release the Connect button. The Connect button is the small round button on the Xbox 360 console.
4. On the controller, press and release the Connect button. The Connect button is the small button on the front edge of the controller, between the left bumper button and the charging port.
5. After the Ring of Light spins and flashes one time on the controller and on the console, the controller is connected. The quadrant on the Ring of Light that remains lit indicates the position in which the controller is connected.
6. Note If you want help connecting an Xbox 360 Wireless Controller to your Xbox 360 console, you can contact Xbox Customer Support. For more information about how to contact Xbox Customer Support, please visit the Xbox Support (http://www.xbox.com/support/) Web site.

• The controller remains connected to the Xbox console even when you turn off the Xbox console.
• The controller is connected to only one Xbox console at a time. You can connect the controller to a different Xbox console at any time, but your connection to the previously connected console is lost. You must repeat these steps to reconnect the controller to the original console after your connection to the console is lost.
• The controller works within 33 feet (10 meters) of your Xbox 360 console. However, objects between the controller and the console may reduce this range.
• If the controller does not turn on, the batteries may have to be replaced.

Is this a new controller?
Are the batteries new/recharged?

This is the sequence summary on where you are going to focus:
Step 1 - Controller
Step 2 - Console
Step 3 - Console
Step 4 - Controller
Step 5 - Both

Assuming your controller is a wireless version, Lets start!

Step 1 | Press and hold the Xbox Guide button until the controller turns on. The Xbox Guide button is the round button with the green "X" near the center of the controller.

Step 2 | Make sure that your Xbox 360 console is turned on. If your Xbox 360 console is not turned on, press the power button. The power button is the large round button on your Xbox 360 console.

Step 3 | On the Xbox 360 console, press and release the Connect button. The Connect button is the small round button on the Xbox 360 console.

Step 4 | On the controller, press and release the Connect button. The Connect button is the small button on the front edge of the controller, between the left bumper button and the charging port.

Step 5 | After the Ring of Light spins and flashes one time on the controller and on the console, the controller is connected. The quadrant on the Ring of Light that remains lit indicates the position in which the controller is connected.

Light indicator on console
Green light in the center- power is on
Green light on one quadrant - controller is connected
Four green lights rotating on four quadrants - ready to connect with controller

Light indicator on wireless controllers
No lights - no batteries
Green steady light on one quadrant - connected
Blinking green lights - its either its ready to connect or the batteries are dying

*Make sure that you have a fully recharged rechargeable batteries
*Make sure that you have a functioning/new non-rechargeable batteries
*If the steps above aren't working use another Xbox360 controller and follow the same steps.

If the new/working controller is connecting with the console this means that the previous controller is faulty - needs replacement.
If the new/working controller is not connecting with the console this may mean that the console is faulty - needs repair.

*NEVER TAMPER WITH ANY OF THE TWO AS TAMPERING WILL VOID EXISTING WARRANTY.

Erm, Your controller is charged correct?
Did you press the manual connect button on the controller (next to the charger port) and on the console? (If it doesn't work I'd take the battery out turn off the console P.S. To completely turn off the console unplug it from the transformer or the wall.) If that doesn't work get a replacement.

I had a similar issue with the XBOX 360 Wireless controller. It blinked slow when it was turned on and when synced, the XBOX got the signal, the controller got the signal, but after the full flashes of both, the console ring stayed dark and the controller kept on blinking.

I managed to get it connected by powering the console on using the "XBOX" button on the controller and then pressed the connect button just as the console was opening up the user interface, apparently the console is looking for controllers when it's just getting up and running and syncs better at that point.

Hope this helped!

To connect the controller to your Xbox 360 console, follow these steps:

1. Press and hold the Xbox Guide button until the controller turns on. The Xbox Guide button is the round button with the green "X" near the center of the controller.
2. Make sure that your Xbox 360 console is turned on. If your Xbox 360 console is not turned on, press the power button. The power button is the large round button on your Xbox 360 console.
3. On the Xbox 360 console, press and release the Connect button. The Connect button is the small round button on the Xbox 360 console.
4. On the controller, press and release the Connect button. The Connect button is the small button on the front edge of the controller, between the left bumper button and the charging port.
5. After the Ring of Light spins and flashes one time on the controller and on the console, the controller is connected. The quadrant on the Ring of Light that remains lit indicates the position in which the controller is connected.

maybe call microsoft