Question about Frigidaire 17.8 cu. ft. / 504 liter Commercial Freezer FFC18K1CW

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Frigidaire side by side: water fills up in bottom of freezer

Took off the panel that covers the evaporator, coming from the bottom of the evap there is a piece of flat metal that goes from the evap thru a "pan", thru the bottom of the freezer...looks like a drain..appears to me that it is not draining but overflowing and freezing in the bottom of the freezer....whether I use the water or ice maker or not....cant afford to call anyone....can anyone help?
model# FRS23ZTJW2
serial# LA11121200

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You have a blockage in your drain tube, at the bottom of the metal tray there is a hole which is connected to a tube which runs down the back of your refridge to a pan next to the compressor. It is an easy fix have done this 1000's times. Remove back panel in freezer, grab a heat gun or hair dryer and melt the ice it the bottom of tray. Clean the water in the tray with some paper towel next get some hot water in a measuring jug and pour into the pan(hot water will help melt ice in tube) repeat this process a couple of times and then get a curtain wire or something flexible to push down the pipe to clean the blockage...you will know when the blockage is clear because the water in the pan will suddenly drain off....put cover back on...make sure to unplug appliance before servicing...hope this helps :)

Posted on Jun 23, 2009

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