Question about GE Monogram® ZET3038 Dual Single Oven

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City power failed.when back my ZET3038-30 shows select and under shows supply open neutral. Cannot turn it off

My oven was on when the power went off. When it came back, it shows on the left SELECT and under that on the same side it shows SUPPLY OPEN NEUTRAL I tried to cancel it, but nothing happens. there is no way to turn it off

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Posted on Jan 02, 2017

MNTECH
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SOURCE: oven says:

That means the range is not connected properly, or the power supply to it is not correct. The range needs the neutral (along with one of the hot leads) to supply the 120 volt portion of the voltage required to operate the control. On built in ovens, the red and black are connected to the two hot supply wires, the white to neutral, and the green or bare copper wire to ground. If your supply only has three incomming wires (older homes) then the green (or bare copper wire) and white are both connected to the neutral.

Posted on Nov 12, 2009

  • 1 Answer

SOURCE: Oven displays "Supply Open Neutral" What does

I got this problem on my GE Trivection oven after a 2 minute blackout. "Supply Open Neutral" showed up and no other buttons worked. I shut off the breaker to the oven from outside and it still didn't work. I then turned the breaker off of the other appliances in the kitchen and turned the Trivection oven breaker on first and then it worked. I don't know if it was the order or whether I just turned it off for a longer period of time, but the oven started working normal again.

Posted on Aug 12, 2012

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PF code


Depending on manufacturer and model, PF can mean a number of things. On my stove, PF simply indicates "Power Fail" Yours may, too. You can clear this generally by updating the clock display. To verify that PF does indeed mean power fail for your stove, simply shut off the power for the cicuit than supplies the stove. This can be either circuit breaker or fuses. Turn the power back on after 5 or more seconds and if it displays PF again, you know it means power fail.

Otherwise, please provide the manufacturer and model of you stove for an answer.

Good luck!

Jul 02, 2012 | Ovens

1 Answer

Keypad does not show anything. The lights work, the power is on, some buttons beep. The display shows no time or error messages


Ovens run on a 220 Volt circuit. That is two 110 Volt wires in reality, one from each side of the main. If one line is tripped only part of the oven will work. Check the Main for a tripped circuit. The range breaker should have a metal bar or pin connecting both halves of the breaker. If not it can trip on one side only. If you installed the "pig tail" yourself, turn off the main oven breaker and double check your connections. Black on each side (one may be red) and white wire in the middle. Neutral ground wire to metal plate of fixture.

If the power connections are correct and your panel still does not work it will probably need replacing. Do not open the access panel if it is under warranty (breaking a warranty seal will void the warranty) or you are not qualified to work on the wiring. It is better to call a tech without opening it. If you have opened it and then call a tech it will probably cost much more to fix as they will have to check ALL the circuits to be sure you have not damaged it.

Since it is a wall mounted unit be sure to check the wire for adequate slack and that it does not get crushed when the oven is installed. Metal Flex conduit is recommended (and may required in your area) between the wall supply box and the oven to protect the wire from shorting or damage.

Caution - 220 Volts can easily kill a person.

Apr 13, 2011 | Whirlpool RBD305PD Electric Double Oven

1 Answer

Oven shut off - no power- checked circuit breaker no problem. oven came back on thye next day and is working fine. is this an overheat problem -is there a circuit breaker on the oven that resets? what...


This sounds like the thermal overload operated and turned the oven off. The overload is generally located in the top of the oven cavity. Remove the top cover and you should find it. Sometimes it open circuits the active supply and sometimes the neutral. Sounds like it may need replacing.

Feb 15, 2011 | GE Profile JTP18 Electric Single Oven

1 Answer

This is a repost per instructions from FixYa I would prefer to hear from heatman101 on this please.We just reinstalled a used GE JTP13GV wall oven that was working when it was removed. Everything...


So you have voltage at the incoming side of both elements - good. If you have tested the element with an ohm meter across both terminals with both wires disconnected and have a reading of 1067 ohms you have a porblem. On a 240 volt system as an example with a 2000 watt element the resistance of the element should be 29 ohms. 1067 ohms means there a very slight circuit but when power is applied it simply will not work.

Just try that test again with the wires off the elements. It should not be over 100 ohms. If it is the elements are faulty.

Also with a voltmeter test across the terminals of the elements with wiring connected and the oven elements turned on. If you have full supply voltage across the terminals it definetely means that the elements are faulty as the full supply voltage represents a good active and neutral path.

If you test again and the continuity/resistance of the elements is good then the power isn't returning to the main neutral terminal which means that you have a faulty neutral. Sometimes the thermal cut-off switch has the neutral wired through it. With the whole of the system turned on and the wiring accessible you can use the voltmeter to trace the voltage path from the oven switch, through the elements and back to the neutral.

Feb 09, 2011 | Ovens

1 Answer

Oven displays "Supply Open Neutral" What does


I got this problem on my GE Trivection oven after a 2 minute blackout. "Supply Open Neutral" showed up and no other buttons worked. I shut off the breaker to the oven from outside and it still didn't work. I then turned the breaker off of the other appliances in the kitchen and turned the Trivection oven breaker on first and then it worked. I don't know if it was the order or whether I just turned it off for a longer period of time, but the oven started working normal again.

Nov 29, 2010 | GE Monogram® ZET3038 Dual Single Oven

1 Answer

The oven is not getting to temperature


Check the breakers/fuses that supply the power to the oven. It sounds like it is not getting enough power.
Good luck!

Jun 16, 2010 | Whirlpool AKZ159IX Oven

1 Answer

Oven says: ''supply open neutral'' no buttons work what to do?


That means the range is not connected properly, or the power supply to it is not correct. The range needs the neutral (along with one of the hot leads) to supply the 120 volt portion of the voltage required to operate the control. On built in ovens, the red and black are connected to the two hot supply wires, the white to neutral, and the green or bare copper wire to ground. If your supply only has three incomming wires (older homes) then the green (or bare copper wire) and white are both connected to the neutral.

Nov 11, 2009 | GE Profile JT980 Electric Double Oven

1 Answer

Our Dacor Millennia wall oven will not heat


There is a manual reset button behind the vent under the touch pad. Turn off the power. Open the door. Remove the vent. Behind the latch is a two wire switch. press the red button on it until it clicks. reassemble and turn on power. It over heated when the power went off by stopping the cooling fan.

Mar 04, 2009 | Dacor MCS130SS Millennia Electric Single...

1 Answer

Power went out to oven


your not giveing much information;The most likly cause a blown fuse but you have to ask why did the fuse blow in the first place,maybe your lucky some times a small inturuption in the power supply can knock the mains trip this a small reset switch on or beside your power supply if it shows red push it if this is sucessful your oven should be back on if not ,sorry but you most likly you have a burnt out componant within your oven.adrian

Feb 12, 2009 | Kenmore Ovens

1 Answer

Jenn-Air Gas Range SEG196 NO CLOCK/DISPLAY


THE ONLY SOLUTION FOR THE BAD DISPLAY IS TO REPLACE THE CLOCK. I HAVE A JENN AIR OVEN TODAY AS A WORK ORDER TO REPLACE THE CLOCK FOR A FAILED DISPLAY.

FOR THE JGW8130DDB WITH NO POWER ANYWHERE, IT SOUNDS LIKE YOU HAVE A SUPPLY PROBLEM. MAKE SURE THE WIRING IS HOOKED UP WITH THE RED AND WHITE WIRES RECEIVING 240 VOLTS AND THE WHITE WIRE ATTACHED TO NEUTRAL / GROUND.IF THE OVEN HAS A BARE COPPER WIRE AND THE HOUSEHOLD WIRING ONLY HAS THREE WIRES, COMBINE THE WHITE WIRE AND THE COPPER WIRE TOGETHER AND ATTACH TO THE HOUSEHOLD NEUTRAL / GROUND .
UNLESS YOU ARE SURE ABOUT THE HOOKUP IN THE BREAKER/FUSE BOX, DO NOT GO SIMPLY BY THE COLOR OF THE WIRES.

Apr 10, 2008 | Jenn-Air JGW8130A Electric Single Oven

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