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Sound is muted - HP Pavilion dv6000z Notebook

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Could you please check the following for me.
1) Open windows media player and attempt to play a song, does windows media player bring up an error message or does it just play without sound?
2) Go to your control panel and click on sound, make sure nothing is muted.
3) In sounds again, look for a list of usable devices, if there is more than one, try each and until you get some kind of sound.

If Windows media player gave you an error message try updating your drivers with the links provided.

Windows Vista
http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=ob-50979-1&lc=en&dlc=en&cc=us&product=3224052&os=2093&lang=en

Windows XP
For XP you may need to download two things, the drivers on this page and Microsoft Universal Audio Architecture.
Drivers
http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=ob-45570-1&lc=en&dlc=en&cc=us&lang=en&os=228&product=3224052
Architecture
http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=ob-47284-1&lc=en&dlc=en&cc=us&lang=en&os=228&product=3224052

Posted on Jun 22, 2009

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From the remote control ONLY:

Press MUTING to mute the sound through all

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"MUTING" appears on the display and the

volume turns off (the volume level indicator goes

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To restore the sound, press MUTING again so that "OFF" appears

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You might of just muted the sound actually. When there's an x with a circle around it, usually the sound is muted. Whether it was muted from your keyboard or muted from right clicking and selecting the properties. Try un-muting it.

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Also as it is a laptop there may be a mute button on the keys using the function button and a typical mute icon on a key or even a seperate button altogether.


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