Question about Canon Office Equipment & Supplies
OK hard to explain this one, when printing greyscale the printer registers it as a colour print on the ''odometer'' instead of black, as a result I get charged more by Canon for printing ''color'' instead of black. Anyone had this issue before and what have they done to resolve it as Canon say I owe them loadzamoney for colour copies that were in fact greyscale and should have been charged as monochrome. I've heard that this is an issue with this machine but have yet to find any solution.
Any machine I'm familiar with has a default colour setting that you can set to either colour or black & White. Check in your printer properties. If the machine is set for colour, even if you are printing all black text for example, it will "make" the black from the colours, thus registering it as a colour document.
Posted on Jun 23, 2009
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Posted on Jan 02, 2017
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