Question about Dell 942 All-In-One InkJet Printer

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Im trying to install an old printer on a new vista comp w/o disks

My mother just bought a BRAND SPANKIN NEW comp with windows vista and im trying to get the old printer to work on it. i downloaded a driver from dell.com, that didn't work, i found out i need a VISTA specific driver and tried that and that didn't work. im to the point where the comp thinks its doing everything right but the printer is ignoring documents i send to it to print. anyway i think i need to start at the beginning and would like some expert help. my comp is a dell studio 540 (this might be what you call operating system i don't know) (dell) WINDOWS VISTA HOME PREMIUM OEMAct, and my printer is a dell printer 942 all-in-one http://support.dell.com/support/downloads/driverslist.aspx?c=us&l=en&s=gen&ServiceTag=17LNJ61&SystemID=PRN_ALL_A942&os=WW1&osl=en&catid=&impid=

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  • barnettfamil Jun 27, 2009

    thanks for your reply, thats what i've done a few times, but it doesn't hurt to try agian.....i hate this because it might be something stupid im just missing.

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1 Answer

Windows Vista" is your operating system.
I would start by uninstalling (undoing) any of the printer software that you have installed, and try again. It sounds like at this point that you may have bits and pieces of both 'XP' and 'Vista' drivers installed.
Your link is pointing to the right page at Dell, just select the "driver" under the windows Vista tab.
I'm not sure how that software will be packaged, But I assume that it is self installing once you download it. You just click on it to start the installation. Usually you will leave you USB cable to the printer unplugged until after the installation, and then you are prompted to plug it in.
I'm not sure if this will help, but it's difficult to know exactly what you have done to this point.

Posted on Jun 23, 2009

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Posted on Jan 02, 2017

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Hi!

No problem my friend! here is the VISTA DRIVERS for your printer:
http://h10025.www1.hp.com/ewfrf/wc/softwareList?os=2093&lc=en&dlc=en&cc=us&product=303753&lang=en

Download and install them and you will be fine, also download and insta the Utility tool, you might be need that one to

Good luck
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You can try downloading your new driver for Vista at Lexmark website here:

http://www.lexmark.com/lexmark/sequentialem/home/0,6959,204816596_652569478_0_en,00.html

If doesn't work, ask to customer service for assistance

But at this point:

1) is better to get a new printer compatible with Vista

or

2) Downgrade your OS to one compatible with your printer.

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