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Security device does not work now - Baby Lock Esante

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I presume your question is about palette? The security device (reader writer box) must be plugged in while software is in use.

Posted on Dec 03, 2014


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Posted on Jan 02, 2017


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Brother PC-420 sewing machine wont switch on at all.

Take off the slide plate and reseat the bobbin case. Can you turn the handwheel by hand now? If not, you may have a thread jam that seized the machine causing the security device to activate to prevent further damage. This doesn't seem like a situation that would fry a board, but if it moves freely, but still won't turn on; take it to a technician or return it.

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I have a brother embroidery machine, and pe-design life software on my computer, I purchased a brother pes design cd from eBay which had really good reviews, but when I click on a design it says ( par

PE Design versions require certain OS'es, later versions work on newest WIndows 8. The PE Design software requires the right operating system and a CARD READER that also serves as a security device which allows the software to work.
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Jan 15, 2015 | Brother Sewing Machines

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My sewing machine brother SE-400 does not work the LCD display say the security device is activated. How I do to unlock

remove the embroidery unit and check the bobbin case. Usually, there is some thread tangled down there.

Aug 14, 2014 | Sewing Machines

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I have Babylock Palette 5.0 and I want to install on windows 7/32/64bit I do not know which install upgrade to use. I have installed the orginal disk and it does not work properly. Please advise.

You will need to upgrade to Palette 8,0 or NeXT versions that are compatible with Windows 7. I'm not sure if Palette 7 upgrade will work either. Other option, may be to get old computer with Windows XP and the right Parallel printer port with the card reader security device for Palette software to work.

San Diego, CA

May 26, 2014 | Baby Lock Esante

1 Answer

Security device not found when trying to load Bernina v4.0 Software

Be sure that your dongle is plugged into the computer when you boot the software. If it is plugged in and you are having trouble, your computer may not have the proper driver for the dongle. If you are on a newer operating system, it is also likely that the older version of the software are no longer compatible with newer operating systems.

May 22, 2014 | Bernina Sewing Machines

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No dongle attached

The dongle does not attach to the machine. The dongle is a security device for the software on your computer.

Nov 10, 2013 | Husqvarna Designer I

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I need help getting this babylock serger Model EA 605 to work

try making sure the power cord is securely plugged into the machine
also the make sure the foot pedal is also securely plugged into the
machine make sure the outlet also is working

Nov 14, 2012 | Sewing Machines

1 Answer

The security device is activated and the shaft that hold the pressure foot and needle is in the down position and I can not raise it.

it's possible that some part as been damaged, best solution is to have it serviced at a sewing machine shop

Mar 01, 2012 | Baby Lock Ellure

2 Answers

I had to buy new computor got a 25 pin put in for dogle downloaded hasp drive but still says security device not found. Help!!!!!!!!!!

Welcome to Fixya

May i know the brand and model of the device that you are trying to connect to your computer? Where are you seeing the error message?

Your response will be highly appreciated.

Thank you for using Fixya!

May 16, 2011 | Bernina Artista 180

1 Answer


Just an idea, but have you tried running the software in Windows 95 or 98 Compatability mode??
Right click on program icon scroll down to propertys CLICK,...
This should open a box with several tabs on the top.... click tab that says COMPATIBILITY and Check the box that say RUN PROGRAM COMPATABLE with windows 95 or Windowns 98.

Click OK and try the program again.

Just a suggestion, but it MIGHT work. Work a try,
Good Luck,

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