Security device does not work now - Baby Lock Esante

1. Connect the device to your laptop or computer via USB cable or WiFi connection.
2. Launch a web browser and in the address bar, enter 192.168.1.1, then click the arrow icon or press Enter.
3. Click Settings.
4. Enter the required username and password, then click Log In.
   Note: The default username and password is admin.
5. Click the WLAN dropdown.
6. Click WLAN Basic Settings.
7. Click the SSID field, then enter the desired device name.
8. Click the Security mode dropdown and select desired security (e.g. WPA2-PSK)
9. Click the WPA pre-shared key field, then enter the required password.
10. Click Apply.

The device name and password have been changed.

Take off the slide plate and reseat the bobbin case. Can you turn the handwheel by hand now? If not, you may have a thread jam that seized the machine causing the security device to activate to prevent further damage. This doesn't seem like a situation that would fry a board, but if it moves freely, but still won't turn on; take it to a technician or return it.

PE Design versions require certain OS'es, later versions work on newest WIndows 8. The PE Design software requires the right operating system and a CARD READER that also serves as a security device which allows the software to work.
Cheers,
Kelly
Embroidery Services
San Diego,CA

remove the embroidery unit and check the bobbin case. Usually, there is some thread tangled down there.

Ester,
You will need to upgrade to Palette 8,0 or NeXT versions that are compatible with Windows 7. I'm not sure if Palette 7 upgrade will work either. Other option, may be to get old computer with Windows XP and the right Parallel printer port with the card reader security device for Palette software to work.

Cheers,
Kelly
San Diego, CA
EmbroideryServices

The dongle does not attach to the machine. The dongle is a security device for the software on your computer.

try making sure the power cord is securely plugged into the machine
also the make sure the foot pedal is also securely plugged into the
machine make sure the outlet also is working

it's possible that some part as been damaged, best solution is to have it serviced at a sewing machine shop

Welcome to Fixya

May i know the brand and model of the device that you are trying to connect to your computer? Where are you seeing the error message?

Your response will be highly appreciated.

Thank you for using Fixya!

If you need further help, reach me via phone at https://www.6ya.com/expert/elixirjose_00375ea24bd8141b

Just an idea, but have you tried running the software in Windows 95 or 98 Compatability mode??
Right click on program icon scroll down to propertys CLICK,...
This should open a box with several tabs on the top.... click tab that says COMPATIBILITY and Check the box that say RUN PROGRAM COMPATABLE with windows 95 or Windowns 98.

Click OK and try the program again.

Just a suggestion, but it MIGHT work. Work a try,
Good Luck,