Samsung RS261MDWP - 26 cu. ft. Side by Side Refrigerator Logo

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Anonymous Posted on May 08, 2014

My freezer builds a thick layer of ice on the bottom

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Check for a clogged drain line. Snake out and get some vinegar in there. Any water collecting from the defrost cycle is supposed to be led away and outside from the unit
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What you need to do is to remove the rear panel and thaw the ice build up. To remove the rear panel is usually only 2 screws at the bottom.....you will find that the panel is difficult to remove due to ice build up behind it, so gentle heat from a hairdryer is a good way to accelerate the thawing process....once the panel is removed, you will see the ice build up......mine was about 2 inches thick!!!
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I looked at the BACK at the bottom underneath of my Sears Kenmore frost free upright freezer and what was causing the ice buildup was very simple. At the factory, the assembler looped the little hose too high and when the water went into the hose it could not get out due to being too high in one spot! An ice dam will form, blocking ALL water coming through
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