Question about Zenith XBV243 DVD Player/VCR

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Reposting my Zenith XBV 342 DVD/VCR problems.The DVD Tray will not open and the VCR will not play. Solutions for resetting have not worked. The only functions that I can control with manual or remote are: power on/off and VCR eject. The menu button on the remote does not work. The open button on the DVD indicates open on the display and it sounds like it is trying, but no results. None of the free or the premium solutions work. I do not have a hole in the fascia to release the DVD tray as one suggested. I have tried to reset by various schemes suggested including removing all connections for a time and then reconnecting, which I also tried with the Mfg rep with no success.

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  • 8 Answers

For the dvd player could be that your tray moter died or losend. take it to an electronic store.

Posted on Jun 22, 2009

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Every DVD player has a reset function...it is just like rebooting your computer.
For my Samsung, it was to hold in the channel up and down buttons for 10-15 sec with the power on and the whole machine restarts.

Call your manufacturer support line and ask for this option.

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Just asking.


I have the same problem. If you hear the motor opening, gently lift the tray at the appropriate time. It works for me.

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