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Cannot update Google play services app error code 962 on my Alcatel android phone

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I would try to delete the app from your phone and re-install. You should not loose any data. (Don't hold me to it). That would remove any old versions and file and reinstall new version...

Posted on May 09, 2014

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Unfortunately Google Play services has stopped message appears on my mobile phone . How do I get rid of it as it comes up after every few seconds


Update Google Play Services to the latest version. You can download from here. You may be getting an error because you have a very outdated version or the one you have is having a conflict/bug with the current Android version in your phone.

Clear the Google Play Services cache. The Google Play Services app in your phone acts like a framework for all the Google and Google Play apps installed in your phone. You can try cleaning up its cache and see if that would fix the issue. This worked with one of our team members! Read these quick and easy steps : Go to Settings > Apps.
Scroll to All apps and then scroll down to "Google Play Services" app.
Open the app details and tap on the "Force stop" button.
Then, tap on the "Clear cache" button.

Clear the Google Services Framework cache. The Google Services Framework system app on your Android device stores information and helps your phone sync with Google servers - and keeps your Google Play Services up and running. This could be one of the reasons why you are not able to connect to Google servers using the app and keep getting the error message. Read these quick and easy steps : Go to Settings > Apps.
Scroll to All apps and then scroll down to "Google Services Framework" app.
Open the app details and tap on the "Force stop" button.
Then, tap on the "Clear cache" button. Google Play Services Has stopped message continually popping up on my...

Nov 15, 2016 | Google Cell Phones

2 Answers

My phone keeps saying google play services error


Not sure how old your phone is but it will do that when your phone is outdated. May need to update your phone

Mar 09, 2016 | Google Cell Phones

1 Answer

I have a Kyocera Hydro and my Google play app is stopped. How do I fix it?


oogle play services has stopped - Google Product Forums

productforums.google.com/d/topic/play/ogWU42sBkOw

Google
Sep 10, 2015 - 27 posts - ‎18 authors
Check your apps from Google Play Store > My Apps or Application Manager list. ...My phone details: Kyocera Hydro Vibe model C6725.

Kyocera Phone Apps Crash - FreedomPop Forums

forums.freedompop.com > ... > Kyocera Hydro Icon
Sep 20, 2015 - Hi, @Jorge M. @admin I have 2 Kyocera Hydro Icons, and they both have this issue. ... Ever since I updated the apps/and Google Play services, whenever I open up an .... once I reverted back to the stock version everything stopped crashing. ... And how can I back up my apps/settings if I were to do that? 0. Kyocera Hydro Icon Fix Till Google & Kyocera Give the Proper ...
Nov 16, 2015
Tethering on FP Phones and Google Play Services Crashing ...
Nov 7, 2015
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Google Play Services not Working :( ' Page 2 ' Android Forums

androidforums.com > Android Phones > Kyocera Hydro Vibe

Feb 03, 2016 | Kyocera Cell Phones

5 Answers

How to locate lost alcatel one touch


I hear if you call the lost one VIA another phone perhaps you will hear it .

Sep 01, 2015 | Alcatel Cell Phones

1 Answer

How to root Alcatel a564c


Give Kingo a try.... it's free and it worked on my two phones (Samsung & HTC). Sadly it won't work on my 3rd one (Samsung S4 Mini), but they keep updating and adding new phones and o/s versions to their code. They even have an APP version to try from the play store, but the APP version isn't as good as the desktop version and sometimes what the APP version can't unlock, the desktop version can.

Kingo Android Root the most reliable free Android rooting tool

Aug 12, 2015 | Alcatel Cell Phones

1 Answer

Can i connect my xbox to my Android Alcatel phone


hi there, you can install My Xbox on your alcatel device and then it should work.
you can find the app here :
https://play.google.com/store/apps/details?id=com.microsoft.xle
My Xbox LIVE Android Apps on Google Play
or simply use the search button on google play. Have fun :-)

Sep 12, 2014 | Cell Phones

3 Answers

CAN UNLOCK MY PHONE WITH A USB


Using software to unlock your phone will damage os and crash firmware so better use code to unlock your phone.Unlock code is the best and safest way to unlock phone.You can get the unlock code for your Alcatel phone from TheUnlockSpot.com and unlock your phone from Network lock easily.

Jan 31, 2014 | Alcatel Cell Phones

1 Answer

When I try to download an App, I get an ERROR that says: Error retrieving information from server. [RPC-S-5:AEC-0]. How can I get this to download apps?


Fixing RPC:S-5:AEC-0 Google Play Store Error


The Google Play / Android Market error retrieving information from server RPC:S-5:AEC-0 error message can be a bit of a pain, the RPC:S-5:AEC-0 error just randomly appeared on my tablet after it upgraded to a newer version of Android. However this is how i managed to fix the RPC:S-5:AEC-0 error with ease.
  1. Load the Settings app, click apps, then select "All"
  2. Next in the all apps view find the "Google Play Store" and click on it
  3. Now click "Clear Cache" (Not Data), then Force Stop.
  4. Next in the same app list find "Google Service Framework"
  5. Click clear data (Not Cache), then Force Stop
  6. Switch off the phone or tablet and turn it back on
  7. You should be able to download and update apps from the Google Play store once more.

Enjoy no more RPC:S-5:AEC-0 errors when downloading or updating apps.
Or Simply Go to settings/app.manager/all
Delete data + cache :
Google Play Store
Google Play-services
Google Services Framework
Hangouts
Market-feedback agent (important)
Then delete google-account(data/system/user/0/ fine the accounts.db file and cut and paste it somewhere else)
Restart the phone and then re-add google-account( paste your accounts.db file earlier to it's original location).
p/s~Your device need to be rooted to remove/delete google account without a factory reset.

enjoy and have a good day :)

Oct 15, 2013 | SVP Tablet PC Android WiFi A13

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