Question about HP deskjet 9800 color inkjet printer - repair exchange requires

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How do I remove the paper tray from the hp 9800 printer?

I would like to remove the paper tray from the printer so I can better packaged it for shipping. How do I go about removing this paper tray? thanks.

Posted by Anonymous on

6 Suggested Answers

  • 2 Answers

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Posted on Jan 02, 2017

  • 64 Answers

SOURCE: Printing from different trays

this can normaly be solved by going into the printer preferences and then setting the trays manualy in the software. otherwise the printer will automaticaly select the main tray first then move onto the mp tray. sorry if it sounds a bit vague but these options change from printer to printer and have not seen a k850 for a while Hope thyis helps Cops

Posted on Oct 08, 2007

SOURCE: Paper jammed in printer - need to remove paper tray

1 This works from HP help link in error message:
Turn off the HP All-in-One.
2 Press in the tab on the rear door to release the door. Remove the door by pulling it away from the HP All-in-One. icon_caution_color.gif Caution Trying to clear a paper jam from the front of the HP All-in-One can damage the print mechanism. Always access and clear paper jams through the rear door.

Posted on Jul 29, 2008

  • 217 Answers

SOURCE: HP 4050N: Tray 3

Mostly the problem is caused by a defective papersize detection board. There are 2 solusions.
Replace the defective borad or leave tray 3 empty.
If you have a laserjet 4050 TN you can not remove tray 3 from the machine.

Posted on Jan 04, 2010

  • 224 Answers

SOURCE: HP Laserjet 4345 mfp paper jam.

recycle the power to reset

Posted on Mar 31, 2010

SOURCE: Printer will not print. Error message says there


I will advice you reset the printer, follow the steps below to reset the printer,

1. Without turning the unit off, unplug the power cord from the back of the product.
2. Press and hold ?# and 6? keys.
3. While holding those keys plug the power cord back in.
4. Wait until the screen goes blank before you release those keys.
5. Follow on printer screen instructions.

If that did not fix the problem, try this,

  1. Unplug the power cable from printer while the printer is powered on.
  2. Press and hold OK and HELP buttons while plugging in the power cord. Wait for the screen to go black or blank before releasing the keys.
  3. Just turn on the printer and configure your printer new.
The problem should be fix with this.

Take care.

Posted on Sep 25, 2010

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Service manual hp 9800

I have an HP 9800 Deskjet that I print heavier self stick vinyl paper. The print comes out wavy. Lines aren't strait and images get blurred. Seems like the rollers might be worn causing it not to pull paper in right and centered.

Mar 25, 2014 | HP DeskJet 9800 InkJet Printer

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Hp 2515 no paper on tray but indicating fake paper jam


May i know the printer model # / name ( full ) to assist you better. ?

Mar 24, 2014 | HP Officejet Pro L7680 All-In-One Printer

1 Answer

Tell me please hp laserjet printer 2420 paper tray setting

    1. Remove the packing material from the printer.
      1. Remove the all orange tape from the outside of the printer.
    • Remove orange tape from paper tray 2. c00318774.gif
    • Remove the orange packing tape from inside paper tray 3. c00318775.gif
    • Remove the spacer from inside the print cartridge area. c00318776.gif
    1. Load all paper trays.
      1. Pull the paper trays completely out of the printer.
    2. Press the blue tab on the rear paper length guide and adjust the rear guide so that the pointer matches the size of the paper to be loaded. c00318778.gif
    3. Move the side width guides outward to match the desired paper size. c00318779.gif
    4. Add the media to the paper trays, make sure that it is flat in the tray at all four corners. Keep the media below the height tabs on the sides and rear of the tray. Push down on the metal lift plate to lock it in place. c00318780.gif
    5. Slide the trays back into the printer. c00318781.gif
    6. Install the print cartridge.
      1. Remove the print cartridge from the packaging.
    7. Rock the print cartridge back and forth several times to "mix" the toner. c00318783.gif
    8. Pull the sealing tape from the end of the print cartridge to remove the entire length of the tape. c00318784.gif
    9. Open the top cover. c00318785.gif
    10. Slide the print cartridge into the unit. c00318786.gif
    11. Close the print cartridge door. c00318787.gif
    12. Connect the LAN cable (optional). (HP LaserJet 2420n, 2420dn, 2430tn, and 2430dtn models only) c00318788.gif
    13. Connect the power. c00318789.gif

    Jan 13, 2011 | HP LaserJet 2420 Printer

    1 Answer

    How can i prevent paper jams

    ø Remove printer paper from its original packaging. Insert all unused paper into a large, resealable bag. Store the bag with the unused paper on a hard, flat surface away from extremes of heat and humidity to prevent curling, bending, ripping and wrinkles which can cause paper jams.

    ?? Remove only the amount of paper you need for a particular job from the resealable bag. Tap the paper stack on a hard flat surface to align the edges. Check the paper for rips, curls, wrinkles or bent edges. Remove and discard any unsatisfactory pages.

    ?? Insure all paper in the stack is the same size and type. Insure only paper types recommended for the HP All-in-One printer is being used. Recommended paper types can be found online at

    ?? Insure the HP Officejet All-in-one printer is not currently servicing a print job. Remove any original papers from the copier glass.

    ?? Insert the stack of paper into the input tray, short edge forward. Slide the stack forward until it stops. Do not force the stack beyond its initial stopping point.

    ?? Slide the paper width guide inward until the paper is held snugly in the input tray, but not so tightly that it bends the paper. Insure the stack of paper does not extend

    ?? Observe the printer during operation. Promptly remove printed pages from the output tray.

    Dec 10, 2010 | Kodak EASYSHARE 5300 All-In-One InkJet...

    1 Answer

    Paper jam

    You are receiving this error message because there is a paper jam or the top (photo) tray is not securely in position and the printer cannot initialize. This error message can appear for an ESP 7, ESP 9, ESP 7250, or ESP 9250 all-in-one printer.
    To resolve a paper jam, we have an easy Step-by-Step Solutions and Repair tool. Within the tool, select All-in-one printer, then Paper jam.

    When you clear the paper jam:
    1. Make sure you open the paper output tray and inspect the top tray for photo paper that could be jammed inside or that remains in the nip at the entrance.
    2. Pull out the bottom paper tray and clear any paper jams.
    3. Remove the duplexer from the back of the printer and clear any paper jam.
    NOTE: Curled photo paper could induce a paper jam. To prevent curling:
    • Store un-printed paper in a tightly closed plastic bag or in its original packaging.
    • Store sealed packages of paper flat, and not on
    • When you are ready to print, take only the paper intend to use immediately.
    To remove curl in photo paper:
    1. Place the paper in a plastic bag or in its original packaging.
    2. Gently bend the paper in the opposite direction of the curl, then insert it into a tube-a paper towel tube works well.

      NOTE: The tube should be larger than 1.5 in. (4 cm) in diameter.
    3. After a few minutes, remove the paper from the tube.
    4. Remove the paper from the plastic bag or packaging.
    5. Verify that the curl has been removed from the paper. Repeat the steps above if necessary.
    If the top paper tray is not securely in position and the printer cannot initialize (you may hear a grinding noise, and the top paper tray will not open), contact Kodak.

    Nov 02, 2010 | Kodak ESP 3 Multifunction Printer/ Copier/...

    2 Answers

    I have an HP 8500 premier with 2 paper trays. When I try to print from tray 2, the paper feed rollers don't touch the paper. I can pull the rollers down, but they spring right back up. on tray 1 the...

    it touches the tray according to he size needed so if u want in the second tray can keep the size greater then a4 and chnage the settings so it takes from the second tray .................

    Oct 27, 2010 | HP Officejet Pro 8500 Wireless All-In-One...

    1 Answer

    What is the paper jam procedure for hp 9800? thx, jean

    Hi, Assuming you can't remove the jammed paper from the front, remove the back panel to access to the jammed paper. (See step #2 to get an idea of where and how to remove the back panel).
    Once the paper has been removed, just replace the back panel and "restart" your printer.
    Cheers, Ed

    Nov 20, 2009 | HP DeskJet 9800 InkJet Printer

    1 Answer

    Paper light on

    Unplug the printer, open the lid, make sure there is nothing jammed in the feeder. Then take the paper out of the feed tray, straighten it out again, and then re insert it into the paper tray and power up. I have the same printer and this has happened to me several times before. If that doesn't work, chat with HP tech support for this series printer @

    Aug 25, 2009 | HP DeskJet 9800 InkJet Printer

    1 Answer

    Kodak 5300 paper jam

    What kind of paper is jamming?
    The paper could be too thin, or too thick.

    Have any young children visited you recently?

    My neighbour's grandson thought the paper tray was a great place to hide his Oreo cookie and gummy bears. The crumbs on the roller made the paper wrap around inside. It was cheaper to buy a new printer than pay for a tear down. This happened to my neighbour over Christmas.

    Check for spilled ink inside the cartridge area.
    If Ink has dripped down on the rollers, that would jam the paper. This would only be an issue if anyone moved the printer. Could your cleaning person have done this? It happend to me, once.

    Have you checked the slider that adjusts for different paper sizes?
    It could be putting too much tension on the paper and throwing off the timing of the paper travelling through the printer, so the sheet is in the wrong place at the wrong time and jams up.

    Is it 8.5" x 11" photo grade inkjet paper or 4" x 6" photo paper?

    Before I print, I check that the paper type setting matches what is in the tray. If it is letter size premium photo paper, then I choose that paper in the printer settings. If it is premium letter size paper for documents then I choose that paper, so the printer can adjust itself to the paper.

    Are you using recycled paper?
    My Kodak, HP, Epson, and Canon printers jam. Recycled paper really screws up my machines. I don't like it and can't use it.

    Do you have too much paper in the tray?
    Try 5 or 10 sheets only in the tray to see if the amount of paper was the culprit.

    Have you tried a different package or brand of paper?
    One time a package of 500 sheets of HP inkjet wouldn't go through my KODAK , but worked fine in
    the other printers. The next package of HP paper worked fine.

    How long has the paper been out of the package and sitting in the printer?

    Try fanning the paper.

    Has the humidity in your area drastically changed in the past week?
    I have to keep the paper sealed in the original package. Inkjet paper out of the package is affected by humidity where I live. Winter heating causes out of package paper to collect static and stick to the rollers. Summer temperatures with high humidity causes out of package inkjet paper to absorb moisture from the room. This humid paper sticks together.

    Is the paper meant for a photo copier or laser printer/copier?
    I get lousy results with non-inkjet paper in every brand of injet printer I use.

    Is it Brand name InkJet paper, like Kodak, XEROX, or HP?
    I stick to brand name inkjet and photo paper. Dollar store paper always jams in my printers.

    For Document Printing I use either:
    Kodak's 24 lb Ultimate Inket Printer Brightness 98 paper,
    XEROX Premium Inkjet Brightness 98 24 lb,
    HP 96 Brightness Premium Inkjet Printer 24 lb paper.

    For Photo Printing I use Kodak's Ultra Premium Photo Paper, and adjust the printer's settings for it.

    Jan 05, 2009 | Kodak ESP 3 Multifunction Printer/ Copier/...

    1 Answer

    HP 9800 DeskJet

    These printers usually determine whether paper is loaded by using a simple sensor with a small plastic arm. The paper lifts the arm (or pushes it down, depending on the design) when it is put into the printer. Take the paper out and look for that plastic arm - if it's broken, or the spring that holds it in place has come loose, that's the culprit. If that's not the problem, then it's probably going to be something you can't fix yourself. In that case, replacement is usually cheaper than repair for most inkjet based printers.

    Aug 27, 2007 | HP DeskJet 9800 InkJet Printer

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