Question about Umax Mirage II Flatbed Scanner

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3 lights were flashing, now no lights flashing & not on

Tried to power up the scanner and nothing (no initialization) would happen other than the 3 front lights would flash. Now when I try to turn it on nothing happens and the lights no longer flash.

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It is always handy to state the brand and the type of connection when referring a fault.
if its USB the check in ctrl panel DEVICE MANAGER if there is a yellow exclamation mark.
same for serial ...against the scanner

if this exclamation is there it means that it does not recognise the scanner and will need to be reinstalled.
check that the serial plug is on firmly, both at scanner and computer, dont just look... undo and reseat on both. Ensure the POWER plug is connected firmly and that it IS switched on.. try something else in that plug and see if it works.

simple things are often overlooked and users thinking technicians are just stupid to ask these questions, but 9/10 it is the simple thing that causes the problem.

Posted on Jun 23, 2009


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