Question about Kyocera FS-C5015N Laser Printer
I recently gave my Kyocera Ecosys FS-C5015N a clean because there was a lot of toner dust flying around inside. When I have done this in the past I haven't had any problems. however, this time when I plugged it all back in It's showing on the screen 'EP Not Supported'. I cannot press any of the buttons to find out more info either???
This could be a false detection of the "Envelope Feeder".
Apparently this optional accessory exists for the FS-C5025, not for the FS-C015.
If you run a google search for "Kyocera EF-310" and select the images section you will see how it looks and where it gets installed.
My guess is that something happened from the cleaning process, so that the printer "thinks" an envelope feeder is installed.
I hope this may help.
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Posted on Jan 02, 2017
it seems very important to shake the toner before using your printer.
it is not too late
remove all toners and shake them well
you will find after a short time that the grey background goes away
Posted on Sep 20, 2009
Just a suggestion but in the application you are using, make sure the "Page Setup" is set to the envelope you need and the source for the envelope is correct.
Also, check the driver settings to make sure they match what the application needs.
Posted on Nov 19, 2009
Tips for a great answer:
Oct 08, 2013 | Kyocera Ecosys Fs-1128mfp 30ppm All-in-one...
Cleaning the Printer
To avoid print quality problems, the interior of the printer must be
cleaned with every toner container replacement.
1 Open the top cover and MP tray.
2 Lift the developer unit together with the toner container out of the
3 Use a lint free cloth to clean dust and dirt away from the registration
4 Insert the developer unit together with the toner container, back into
5 Close the top cover and MP tray.
6 Open the left cover. Use a lint free cloth to clean dust and dirt away
from the vents.
7 Close the left cover.
8 Use a lint free cloth to clean dust and dirt away from the vent on the
right side of the machine.
I hope this is helpful,
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