Question about Nintendo DS Console

2 Answers

"? Menu" appears when I turn on my R4 SDHC

I was trying to remove games from my daughter's R4 and I fear I removed something important by mistake, because now everytime I open the DS all that appears is "? Menu" in red on a white back ground.

The website on the R4 box is but I can't seem to access this site - I've tried a few computers but all I get is "This website cannot be found".

Anyway help would be hugely appreciated - I have to face an upset seven year old tomorrow.

Posted by on

  • 5 more comments 
  • mckennap Jun 23, 2009

    I forgot to add what I think I deleted in error had an R4 icon with a multi- coloured "play" triangle.

    Also i still cannot access the website

  • mckennap Jun 23, 2009

    I don't think it is that - there are still about forty games on the r4 card. I think what I deleted is the firmware that recognises the games (r4.dat file??). But the firmware provider listed on the r4 box no longer seems to be able available to me.

    I'm not sure how to replace this, or if i can use different firmware - as you can see I am a bit of a novice and out my depth here

  • mckennap Jun 23, 2009

    Thanks a million. Do I just download that to my r4 card - and will over rideany existing software?

  • mckennap Jun 23, 2009

    Hey taran,

    downloaded firmware but I can't run it. I'm being told "windows cannot open this file" - needs to know what program created it.

    Sorry about all these problems, and i do really appreciate your patience.

  • mckennap Jun 23, 2009

    Thanks I downloaded the software. Which did make it possible for my computer to recognise the firmware (which now has a little four books tied with a belt icon. I ran a test on the firmware, which said it was fine.

    But when I transfer the card to my DS it still say "? Menu" - I'm wonder will it only recognise downloads from (the site given on the box) which i can't seem to access anymore.

  • mckennap Jun 23, 2009

    Thank you for all you help and patience. I suspect you are correct about me having to reinstall the firmware from

    Unfortunately I'm having great difficulty accessing the website, and when i eventually do, usually via translating a chinese version of the page, I'm not able to download the required "R4 English V1.08b", it always says "Internet explorer cannot download R4...etc The requested site is either unavailable or cannot be found"

    I'm beginning to despair.

    Is there any possibility that you could download software and email it to me - or put it on rapidshare.

    I'm not sure if this is the done thing, sorry if i'm over stepping the mark


  • mckennap Jun 23, 2009

    Hi Taran,

    Finally was able to download english r4 from - though it took about five hours to complete (something that would usually take a few minutes). And then didn't work still getting "? menu".

    The new firmware has a different icon than the one I (think I) deleted in error. This has the four books tied up with the belt - from the software I downloaded earlier, whereas the old one had "R" with a play arrow.

    I don't know, at my wits end now - might just give up, it's so demoralising, nothing is working...



2 Answers

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points


    An expert that got 20 achievements.


    An expert that got 10 achievements.


    An expert that got 5 achievements.

  • Master
  • 10,515 Answers


As i am not there, i cannot check the console. Still can make an intelligent guess, you might have deleted the saved games. The problem that you described me remembers of one of the clients who have deleted all the saved games.

Follow the below link to download the game in the console :-

Let me know the progress, once done.

I am pretty sure, that it's an issue of removal of games from the console. Once the games would be uploaded, it would solve the issue.

Thanks for using "Fixya".

Posted on Jun 23, 2009

  • 5 more comments 
  • taran_2005
    taran_2005 Jun 23, 2009


    Lets take a shot!!!!

    Let me provide you with the firmware :-

    Download and run!!!!!!

    Lets hope for the best!!! If you are correct, it would solve the issue unless we might need to make some intelligent guess!!

    Keep me updated!!!!!

    Thanks for using "Fixya".

  • taran_2005
    taran_2005 Jun 23, 2009


    Yes. Whenever you download and install the firmware, it would wipe the old one, if there is nothing wrong with the console ( I hope it would be the same in your case )...

    Download and let me know the update!!!!

    Do not forget to rate the solution if 100% satisfied!!!!!

    Thanks for using 'Fixya".

  • taran_2005
    taran_2005 Jun 23, 2009


    You need to have a .rar software to get it extracted!!!!

    You need to download the software from :-

    I would love to see the console fixed!!!!!!!!!!!!!!!

    Try and let me know the update.


  • taran_2005
    taran_2005 Jun 23, 2009


    An update. The site is working.

    You would see the English version.I have gone for extensive search and found many people facing the same Menu error. You try to get it done through the above mentioned site and let me find a way to fix this error.

    Thanks and wait for my next reply.

    Thanks for using "Fixya".

  • taran_2005
    taran_2005 Jun 23, 2009


    Got the answer!!!!!!!!!!!

    Stuck at the “MENU” screen after loading DSi.
    No firmware or wrong firmware was installed in the SD card. Please refer to the

    instruction to install R4i‐SDHC to the SD card. The instruction can be found at the

    R4i‐SDHC official web site

    Make sure you have properly installed firmware.

    Thanks for using "Fixya".

  • taran_2005
    taran_2005 Jun 23, 2009


    Do one thing, download the below mentioned :-

    Go for english one on the RHS.

    Once installed, run and use it.


  • taran_2005
    taran_2005 Jun 23, 2009

    Thanks for your response.

    Not an issue. Install and copy it to SD and then try to use.

    I hope that would fix the issue.

    Try and let me know.

    Hope i helped.

    Thanks for using "Fixya".


  • Level 2:

    An expert who has achieved level 2 by getting 100 points


    An expert that got 5 achievements.


    An expert whose answer got voted for 20 times.


    An expert who has written 20 answers of more than 400 characters.

  • Expert
  • 60 Answers


Upgrade the Nintendo DS by going to this website. After upgrading the firmware, try running again the game.

Guide on how to patch.

1.) Create a folder on your desktop called 'PATCH' Extract to the folder you created.

2.) put _DS_MENU.DAT & info.db in the folder 'PATCH' with the patch.exe.

3.) run the patch.exe when its open put the following commands:

'Please type the file name'

'This file was not found in the database. Detect info/settings? <y>


'R4DS Simplified Chinese V. 1.11 CRC (XX)'
'This file is ment for use on R4 hardware, do you want to patch it for use on M3 hardware?' <y>


'This file is ment for use on Simplified Chinese hardware, do you want to patch it for use on English or Japanese hardware? <1>'

Now put the _DS_MENU.dat back into your r4 and let it overwrite, then delete _DS_MENU.SYS.


Posted on Jun 22, 2009


1 Suggested Answer

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi there,
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.

Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.

Here's a link to this great service

Good luck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

I have just bought R4 SDHC Upgrade Revolution for DS card and sd I have downloaded the new Kernell and put my games on the sd card. When I put the card in the ds lite there is a red menu light and that is...

When you copied the R4 software to the SD card you either missed something or put something in the wrong place. This is the most likely cause of nothing happening when you turn on your DS. It's also possible that you are using an oder version of the software. Follow the link provided.

R4 SDHC Revolution for DS Step-by-Step

Mar 02, 2011 | Nintendo DS Lite Console

5 Answers

Message " System date error! Please check NDS system date"

I read that changing the date to 28.09.2009 should work, as this happened to me today too... and it worked. Very weird, but try it anyway :)

Apr 14, 2010 | Nintendo DS Lite Console

1 Answer

R4 SDHC Upgrade gives error "MENU?" on startup.

Are you download real programs for R4? Go to to download it,it will better because i download it at there too and it can play

Jan 23, 2010 | Video Game Consoles & Games

2 Answers

R4i working SLOW on DSi. Loads slow and make save files slow.???

cause DSI is the nintendos attempt to stop R4 card users! see the r4 and GnM cards made nintendo invest in a microsd slot! so try using that card with the dsi instead of the R4 as people now are hacking the micro sd slot to allow any ds rom to be played! faster then th R4 due to the fact that the micro sd is connected right to the motherboard of a ds game slot devices such as R4

Dec 27, 2009 | Nintendo DSi Black Console

1 Answer

When i put my r4 into my ds its just says cant find menu?

hi it sounds like a software problem. follow the following instructions. Please can you try and reformat the 2gb micro sd card in your pc and copy firmware from the CD back onto the 2gb micro sd card following the instructions below. be warned that formating will remove even the games from the card so make sure you have a backup of the games saved to your computer. any saved games will also be erased.

To format the 2gb micro sd card
1. Insert sd card into usb stick and into usb port.
2. Close autoplay screen if it appears.
3. Right click on removeable drive. (Eg D, E, F or J etc) that appeared on screen in computer window.
4. Left click on format in menu and when format window appears, tick quick format box and select ok. This will erase all content on the sd card and remove any corrupt firmware.

To reload firmware
1. Insert cd into pc cd/dvd drive.
2. Open cd drive on screen and copy and paste the files and folders from the system/english 1.18 folder on the cd to the removeable drive that the usb and micro sd card are in. The folders that you will copy are "_system_" and "moonshl" and the files will be "menu.dat" and "mshl.nds".
3. Once copied, check removeable drive to ensure files and folders have copied over.
4. Remove usb stick from pc and insert sd card back into R4. R4 menu should appear on DS screen.
this normaly sorts this out. paul

Jul 07, 2009 | Nintendo DS Lite Console

1 Answer

I have deleted menu off my R4 SDHC card

go to and download system files for the r4 with the new 1.8 kernell that should fix it

Jun 12, 2009 | Nintendo DS Console

2 Answers

R4 SdHc

It wont read anything higher than a 4gb card!!

May 31, 2009 | Nintendo DS Lite Console

2 Answers

R4 SdHc

I'm not sure what you're doing wrong. The only things I can recommend is plugging in the little memory card from the r4 sdhc into the computer and deleting everything BUT the games folder. Move the games folder to your desktop with Cut+Paste. Once you've deleted everything from your r4 SDHC folder (Moonshell, etc.), download the newest software for the r4 sdhc from this site: and choose for the download address English Kernel. Once it's downloaded, extract the files from the .zip by right clicking it and selecting extract *to do this you require WinRAR, which is free you and you can download by typing 'WinRAR on google. It depends on the company that made your laptop/computer, it might be already installed.* Copy all of the files into your r4 SDHC memory card and also the games file that I told you to put on your desktop earlier. Now, take the memory card out of your computer, turn on your ds, and voila, it should be working. If not, then it's a problem with the games themselves you've downloaded. Make sure that in any site you visit to download NDS rom games, in the title or somewhere it says US or USA and not K or J or EUR or something like that so that it's in English.
-Hope that little wall of text helped! ;)

Mar 16, 2009 | Nintendo DS Lite Console

2 Answers


Im not 100% sure about this...I own a R4 myself. What I do notice if you use the wrong type of SD Card(Anything above 2GB) or use it in the wrong type of R4(SDHC Kernel in a Non-SDHC Card) It tends to get stuck at that loading screen.

Sometimes you can remedy this by taking the R4 out and the sd card out and using a air can or blowing on the parts in between(inside the DS, Inside the R4) and try it and it will sometimes fix that. Also a corrupted transfer of the kernel or a bad kernel can do that too.

Hope this helps.

Btw here are a few Kernel Links:

Hope this helps

Dec 14, 2008 | Video Game Consoles & Games

Not finding what you are looking for?
Nintendo DS Console Logo

Related Topics:

205 people viewed this question

Ask a Question

Usually answered in minutes!

Top Nintendo Video Game Consoles & Games Experts

Raj Patel

Level 3 Expert

917 Answers

Julian Wainwright

Level 2 Expert

64 Answers

Zhenya Ogorodnikov

Level 2 Expert

218 Answers

Are you a Nintendo Video Game Console and Game Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides