Question about Brother MFC-7220 All-In-One Laser Printer

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Mfc-7220 replaced starter cartridge, new Brother one gives error no cartridge

I replaced the starter cartridge with a brand new Brother TN-350 cartridge. Now it gives a "no cartridge" message on the LCD. The little flag gear is intact. (There is no Flag Gear on the Starter) If I put a flag gear on the starter cartridge it reports the same LCD message. So the flag gear has something to do with it. But I don't know how to make the message go away. There has to be a sensor that is conflicting with the new cartridge in place. I don't have a service manual. Maybe someone has a solution.

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  • cafemundo Nov 04, 2007

    I tried to reset lever 3/4 back and I tried in start position. The toner sensor top left inside printer pushes up against flag lever and cause it to rotate to 3/4 position by itself. I reset it myself in several positions and still gives me a "no cartidge" LCD message. The starter cartridge ( I don't know how much is left) was giving a "low toner" message. Do you think the sensor that is in the printer that is moved when flag pushes the spring loaded arm could be malfunctioning? Should it be closed all the way or open, which depends entirely upon gcatridge flag position.

  • thaty Nov 08, 2007

    I have replaced with a new cartriage yesterday, and it was working I am back to the same error message........

    what should I do ???



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  • 1,113 Answers

There is a new toner detect sensor left front upper inside of printer, when a new toner is put in reset lever on cart hits sensor then fall back to front of cart, remove gear asst and put lever in new position, 3/4 the way back. reinsert toner into drum and insert.

Posted on Nov 03, 2007

  • Soulvisitor
    Soulvisitor Nov 04, 2007

    The lever in cart is meant to hit switch then rotate back to front, you mentioned that it did that so it seems your problem is not that.

    You do still have the drum in the machine as well as toner cart I hope

    Switch on printer is always forward just gets pushed back on new toner insert, then returns home

    Machine should be under warranty.

  • Soulvisitor
    Soulvisitor Nov 04, 2007



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I have to print out a paper right away, could you help me?

If it still prints ignore it.
if you rather call the vendor. Ifyou're under warranty. They may replace or repair it.

Apr 18, 2015 | Brother MFC-7220 All-In-One Laser Printer

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I need to replace the cartridge on my Brother MFC-7440N please help

The cartridge is TN 2120 (TN 360 in USA).
If you use a brand new cartridge jusr put it in the drum unit, then whole assembly into the printer, close the front cover and print.
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Mar 07, 2014 | Brother Office Equipment & Supplies

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How do i reset my printer once the ink is installed

You don't have to reset the counter when installing a new cartridge. The TN-350 cartridges used for this printer don't have a chip to identify them. It should just start printing. If you install the new cartridge and it still tells you it's empty, take the cartridge out and gently rock it back and forth to distribute the toner;this printer, as many Brothers do, uses an infrared beam to "see" if there is any toner in the cartridge, so spreading it around might help. You can also cover the holes on the side of the cartridge that the beam travels through to trick the printer into thinking it is always full (a piece of electrical or any other opaque tape will work).

If you are using a brand new, Brother brand, cartridge though, I would first take it back and have the store replace it, because they shouldn't give you any trouble this early on. They will occasionally have too little toner to register and say they are empty, but never fresh out of the box. So for safety's sake, to make sure you didn't get a half-filled cartridge, I would get it replaced.

I hope this helps! Good Luck!

Feb 28, 2011 | Brother MFC 7420 All-In-One Laser Printer

1 Answer

My Brother MFC-7220 shows the error message "Dust

Try cleaning the drum in the toner cartridge with a soft cloth. If this does not work then a replace toner cartridge is the other solution.

Nov 26, 2010 | Brother MFC-7220 All-In-One Laser Printer

1 Answer

I have brother tn 350. it is saying drum error.

Depending how old the drum is, you may have to replace it.
If its new then take it back to were you bought it and tell them its faulty

Sep 29, 2009 | Brother Office Equipment & Supplies

1 Answer


you take the toner and drum assembly out of the printer, set it on a level surface, press the blue lever on the left side rear, and lift and remove the toner. Remove any packing material from the new cartridge, set the front toward the drum in first and lower the rear down until the blue lever clicks. Re-install the assembly into the printer...good to go!

Sep 15, 2009 | Brother MFC-7820N Printer

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You need to change the drum on your printer. Part # DR-350.

Thanks and please take a moment to rate as fixya.

Nov 06, 2008 | Brother MFC-7220 All-In-One Laser Printer

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New Ink Cartridge

Is the toner cartridge an original Brother or is it remanufactured? The toner cartridge for this model is the TN-350, which has a "flag gear" on the left (gear) side. It is a little plastic piece that sticks out on the new cartridges and, after putting the cartridge in for the first time, it rotates out of the way. This is how the printer knows that the cartridge is new. Some remanufacturers either don't put the flag gear in or they forget to turn it back to the original position when they build the cartridge. So that would be the first thing I would look at.

Jan 18, 2008 | Brother MFC-7220 All-In-One Laser Printer

1 Answer

How to replace the ink cartridge in my brother 9700 all in one printer.

You may find it very hard due to it being a laser machine, laser printers do not use ink, they use toner. Toner cartridge is replaced by openning front door and removing the tn-350 from the drum unit it sits in and replacing the cartridge with new, the front door has two doors tou want the whole front pulled down to see cartridge.

Dec 05, 2007 | Brother MFC 9700 All-In-One Laser Printer

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