Question about Brother MFC-7220 All-In-One Laser Printer

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Mfc-7220 replaced starter cartridge, new Brother one gives error no cartridge

I replaced the starter cartridge with a brand new Brother TN-350 cartridge. Now it gives a "no cartridge" message on the LCD. The little flag gear is intact. (There is no Flag Gear on the Starter) If I put a flag gear on the starter cartridge it reports the same LCD message. So the flag gear has something to do with it. But I don't know how to make the message go away. There has to be a sensor that is conflicting with the new cartridge in place. I don't have a service manual. Maybe someone has a solution.

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Re: mfc-7220 replaced starter cartridge, new Brother one...

There is a new toner detect sensor left front upper inside of printer, when a new toner is put in reset lever on cart hits sensor then fall back to front of cart, remove gear asst and put lever in new position, 3/4 the way back. reinsert toner into drum and insert.

Posted on Nov 03, 2007

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2 Answers

I have to print out a paper right away, could you help me?

If it still prints ignore it.
if you rather call the vendor. Ifyou're under warranty. They may replace or repair it.

Apr 18, 2015 | Brother MFC-7220 All-In-One Laser Printer

1 Answer

I need to replace the cartridge on my Brother MFC-7440N please help

The cartridge is TN 2120 (TN 360 in USA).
If you use a brand new cartridge jusr put it in the drum unit, then whole assembly into the printer, close the front cover and print.
If you use refilled cartridge you need to place the reset gear to correct position. Here are the instructions how to do it -
I hope it will help.

Mar 07, 2014 | Brother Printers & Copiers

1 Answer

How do i reset my printer once the ink is installed

You don't have to reset the counter when installing a new cartridge. The TN-350 cartridges used for this printer don't have a chip to identify them. It should just start printing. If you install the new cartridge and it still tells you it's empty, take the cartridge out and gently rock it back and forth to distribute the toner;this printer, as many Brothers do, uses an infrared beam to "see" if there is any toner in the cartridge, so spreading it around might help. You can also cover the holes on the side of the cartridge that the beam travels through to trick the printer into thinking it is always full (a piece of electrical or any other opaque tape will work).

If you are using a brand new, Brother brand, cartridge though, I would first take it back and have the store replace it, because they shouldn't give you any trouble this early on. They will occasionally have too little toner to register and say they are empty, but never fresh out of the box. So for safety's sake, to make sure you didn't get a half-filled cartridge, I would get it replaced.

I hope this helps! Good Luck!

Feb 28, 2011 | Brother MFC 7420 All-In-One Laser Printer

1 Answer

My Brother MFC-7220 shows the error message "Dust

Try cleaning the drum in the toner cartridge with a soft cloth. If this does not work then a replace toner cartridge is the other solution.

Nov 26, 2010 | Brother MFC-7220 All-In-One Laser Printer

1 Answer


you take the toner and drum assembly out of the printer, set it on a level surface, press the blue lever on the left side rear, and lift and remove the toner. Remove any packing material from the new cartridge, set the front toward the drum in first and lower the rear down until the blue lever clicks. Re-install the assembly into the printer...good to go!

Sep 15, 2009 | Brother MFC-7820N Printer

1 Answer

Printer catridge

If you just want to REPLACE the toner cartridge, open the front door and jiggle the combined toner & drum units out. push down on a blue tab on the side to release the TN-350 toner cartridge and lift it out of the DR-350 drum cartridge. If you have the toner cartridge out and want to refill it you7rself, DON'T. You can buy toner with about the right size grains, but Brother uses toner with grains that are much smoother and rounder than that aftermarket stuff. The toner is constantly stirred during the print process, and the rough-grained aftermarket toner puts up so much resistance that it often breaks a gear in the body of your MFC. Brother usually doesn't cover that one in their warranty.

Feb 05, 2009 | Brother MFC-7820N Laser Printer

1 Answer


You need to change the drum on your printer. Part # DR-350.

Thanks and please take a moment to rate as fixya.

Nov 06, 2008 | Brother MFC-7220 All-In-One Laser Printer

2 Answers

New Ink Cartridge

Is the toner cartridge an original Brother or is it remanufactured? The toner cartridge for this model is the TN-350, which has a "flag gear" on the left (gear) side. It is a little plastic piece that sticks out on the new cartridges and, after putting the cartridge in for the first time, it rotates out of the way. This is how the printer knows that the cartridge is new. Some remanufacturers either don't put the flag gear in or they forget to turn it back to the original position when they build the cartridge. So that would be the first thing I would look at.

Jan 18, 2008 | Brother MFC-7220 All-In-One Laser Printer

1 Answer

How to replace the ink cartridge in my brother 9700 all in one printer.

You may find it very hard due to it being a laser machine, laser printers do not use ink, they use toner. Toner cartridge is replaced by openning front door and removing the tn-350 from the drum unit it sits in and replacing the cartridge with new, the front door has two doors tou want the whole front pulled down to see cartridge.

Dec 05, 2007 | Brother MFC 9700 All-In-One Laser Printer

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