Question about Sony Handycam DCR-TRV265E Digital Camcorder

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Code: 31:23....please reinsert tape. everytime i switch it on.

Everytime i switch on my sony i get a message saying please reinsert tape and a code number comes up as well.the code is c:31:23. i have tryed new tapes and even taking the batteriey of for a few seconds and left the back open for 24hrs and the retryed and it still comes up with the message and the code. please help me. thank you kalvin.

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Dear

u need to rate me for that ..ok dude....

actually this error is related to s reel i.e, the supply reel of the camcorder and some time when we insert a new tape in camcorder it start giving the error because the amount of tension is more in new tapes as compared to the old ones (used one) . . try to use the old tape u would nt have any problem .

but with new tape u will have these kinds of problem some times , to solve this problem for new tape u need to take the camcorder to near by service center of sony .nd they will align the tape path of your camcorder .

Posted on Jun 30, 2009

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Dear
First try with good working cassete
This is common problem you must change the mechanism with out drum <use the old drum assy > for final solution then must make all the mechanical and electrical adjustments . experts tech and tool needed . unfortunely this mechanism is better ex
change for repair not good idea to repair the same one.

Posted on Nov 03, 2014

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These error code means that there is a problem with the take up reel. The tape up reel is responsible for "taking up the tape slack" as the tape is running. Try resetting the camcorder. This is done by removing the battery or ac power, wait 10 seconds, reapply the battery or ac power and try again. however..seems this usually happens when the tape has run out of time whilst recording, you have changed the tape....and your re-inserting the tape again for transfer trying to rewind it correct?.....either way, pull the battery off, have the power chord ready plugged in as the only power source, close the tape door...and just as it loads pull the power chord out as you just hear it try to wind up....then wait a few seconds, (your on switch is in VTR or VCR mode......quickly put the power chord back into the camera and repeatedly overide the commands by hitting the << REW button or FFW>> the camera should have bypassed the error alert and start winding the tape....just let it wind the tape for about 20 seconds...hit stop....pless PLAY > you should have normal function again. and go to where you wanted the tape to be.

Posted on Nov 02, 2014

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