Question about HP Pavilion dv6748us Notebook

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How to get driver for cd dvd unit - HP Pavilion dv6748us Notebook

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The optical disc drivers are part of the OS. The available drivers and software for Windows Vista, the original OS for the DV6748us are here: http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?cc=us&lc=en&product=3648284 . Select your version and click Next.

Windows XP and the subsequent versions of Windows all had the drivers for internal optical drives and most external drives in the Plug and Play control. You may need to go to the Device Manager and check the device status then manually update the driver. (For Vista, click Start > Control Panel (in the right hand column, then under Hardware look for the Device Manager link.) Expand the section for optical drives and look for a triangle with a red x or a yellow exclamation point. Right click on the device and click on the Update Driver button. If that doesn't work, try uninstalling the driver then shut down the computer. Check if Windows loads the driver correctly when you reboot. If you continue to have problems, the drive or cables might be bad. Consider getting a new optical drive (slim if you want to stay with an internal drive).

I hope this helps.

Cindy Wells

Posted on May 09, 2014

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