Question about Microsoft Windows XP Professional
Every time I turn on my computer and access my yahoo messanger , i log in and am about to make a pc to pc call , this pops up and yahoo closes.
'' yahoo messanger has encountered a problem and needs to close . we are sorry for the inconvience. please tell microsoft about this.
shall we solve this over remote support?
Lets solve the problem over a remote support connection - I will be able to see the screen and sort out the problem. Click on this link below:
above link will start the session, if the session doesn't start within a minute or two, use the manually download software link at the bottom and follow instructions.
Posted on Jun 26, 2009
Hey there, seems like you have already tried a couple of things to try to solve this but I need to ask ya a couple questions to figure out which direction we need to go. First, I'll take a guess that you uninstalled and reinstalled to rule out it being corrupted. Next, before we can go any further I need to know which opeerating system you are running and which version of the messenger you are using
Posted on Jun 25, 2009
This message reflects the 'CONFLICT BETWEEN YAHOO MESSSENGER AND MICROSOFT OPERATING SYSTEM"....
OK try doing this. I have had this issue before. This issue is because you have got Macromedia Flash installed in your machine.
First uninstall yahoo messenger.
make sure yahoo messenger folder under c:\program files is completely removed
go to registry and check sub-keys in this location
remove everything pertaining to yahoo messenger (if found)
Then go to control panel --> add/remove programs and uninstall Macromedia Flash.
Now goto messenger.yahoo.com and download the latest yahoo messenger for your OS and install it.
Check if yahoo messenger would run after doing a system reboot.
If yes then try installing Flash and see if all are well.
I have cases in which doing the above solved the issue and didnot solve the issue.
If it doesnot solve the issue, try scanning your system for virus and spywares and try .....
There is a TECHNICAL ARTICLE BY MICROSOFT :-
If still encountered the problem, inform me!!!!!
Thanks for using "Fixya".
Posted on Jun 23, 2009
The Yahoo messenger is corrupt and need to be reinstalled.
Go to the control panel>add remove programs>remove yahoo messenger and restart.
go to this link and download yahoo messenger and install it back.
that will resolve the issue
Kindly rate the answer
Posted on Jun 22, 2009
First please uninstall the yahoo and install the latest version of yahoo messenger from net. Next please follow the step by step troubleshooting if you are still facing the issue:
Instructions Step 1:Reduce echoes by using a headset instead of speakers and a microphone. Place the microphone farther away from the speakers, if possible. Adjust the volume of the speakers and the microphone.
Step 2:Verify your Internet connection speed if your friend's voice sounds choppy. The computer modem speed must be 56K or higher in order to send voices or sounds.
Step 3:Go to "Actions" and "Call Setup" in Yahoo! Messenger if you can't hear, or your friend can't hear you. Test the sound by following the instructions that proceed call setup.
Step 4:Click on the speaker icon in the lower right corner of your computer screen if you want to test the sound manually. Uncheck "Mute," if necessary, and make sure sound levels are above 50 percent.
Step 5:Pick "Preferences" in Yahoo! Messenger if you have trouble with connecting to the voice server. Choose "Connection," then select "No Proxies." Log in to Messenger again to check the voice server.
Tips & Warnings Follow your computer system's instructions for checking or modifying the server's TCP ports. Ports numbered 5050, 443 or 80 must be open for the voice features to work.
Install the audio codec software that comes with Windows. PC calls and voice chat require that the software is enabled on your computer.
Thanks for contacting Fixya.
Posted on Jun 22, 2009
a 6ya expert can help you resolve that issue over the phone in a minute or two.
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Posted on Jan 02, 2017
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