Question about Black & Decker CTO4400B Toaster Oven with Convection Cooking

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Where do you buy heating elements for black and decker perfect broil?

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I was unable to locate the replacement heating elements for your toaster oven. These parts do not appear to be available. Probably buting a new toaster oven is your best bet.

Posted on May 08, 2014

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Posted on Jan 02, 2017

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1 Answer

Black & Decker Toaster Oven - elements cycle on and off, which makes for a SLOW cook.


Oven has three modes: 1) oven mode cycles elements on and off to maintain a specific temp setting for up to 60 min. 2) toast should keep all elements on for a few min. 3) broil mode top elements only always on, up to 60 min. Make sure you have dials in correct position and use the toast timer.

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My black & decker tro964 is not heating


That may sound like a stupid question, but is it plugged in?
Have you tried to plug in the toaster on a different power outlet?
If there is a ground fault switch where the toaster is plugged in (that's those outlets which have 2 buttons on the front, one labeld "Test" the other usually labeled "Reset") unplug the toaster and push the "Reset" button and try the toaster again. To test, if the power outlet, were the toaster is usually plugged in, is working, try a hair dryer or any other device on that outlet.
Its most likely cheaper to replace the whole toaster than to replace the heating elements, for about 40 $ since that's the price of your toaster on some websites.

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I have a Black & Decker Toaster Oven Plus. The only number I could see was, toaster listed 228E. It bakes, and toasts only the underside of bread. It no longer broils. Do I need to replace the top element,...


Mine has The same problem and I am trying to fix it I don't see anything burnt and everything seems to be put together and write and I can't understand why the top bars would not heat up,I need help to prepare this thing I love it so much

Aug 13, 2013 | Black & Decker Toaster Ovens

1 Answer

The upper heating element is not functioning in the Toaster and/or Broil setting. Would appreciate any guidance.


netshoppers.com/search/index.php?phrase=oven+parts&uid=d5d00793c96dccbcaa9b5f3ca3d412cd&kuid=4c4a6ef184c15b7eeffee322a7d94921&src=7s

The above website address gives a list of websites that carry oven parts. If you wanted to replace it yourself, you could buy one, or maybe they could give other suggestions.

OR, Use the following to contact the Black and Decker Company.

Parts and Accessories For parts and accessories for your Black & Decker® household appliance please click on the "to order accessories link" on the right side of the page or use the following,
Phone Number: 800-738-0245
(Monday-Friday, 8:30 AM to 8:00 PM, E.T.)

Apr 19, 2011 | Black & Decker CTO4400B Toaster Oven with...

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The heating elements on top do not come on to toast or bake the topside. The bottom elements heat up just fine. How do I troubleshoot? Is it worth fixing?


The following phone number will connect you with service department of Black and Decker and maybe they can tell you if it is cost effective to repair or if you should just buy a new one.

Phone Number: 800-738-0245
(Monday-Friday, 8:30 AM to 8:00 PM, E.T.)

Mar 22, 2011 | Black & Decker TRO910W Toaster Oven with...

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Jan 03, 2011 | Cuisinart Toaster Ovens

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Can the top heating element on the b&d under counter toaster oven be replaced


I have replaced heating elements on B&D toaster ovens in the past. Check here for specific information about your model: http://www.blackanddecker.com/CustomerCenter/parts.aspx

Nov 24, 2009 | Black & Decker Toaster Ovens

1 Answer

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I investigated further (took it apart again to satisfy my curiosity) and it appears that one of the top heating elements (the front one) is open (burnt out). I cannot see an easy way to replace it (contacts are spot welded) and I can't find a place to buy the element. If I could it probably won't be worth it since a new oven costs $25 at Target (B&D TR0490W). Too bad since the oven looks like new. I assume the upper elements burn out more frequently because heat rises from the lower elements and adds extra heat at the top.

Jul 02, 2008 | Black & Decker TRO360 Toast-R-Oven Toaster...

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I found that the heating element in the top front was burned off at the end. I removed the side cover and the ceramic insulator from the broken end. I then grabbed the broken end of the spring inside the glass tube and stretched it to where I could re-attach it to the connector. It now works after getting it back together.
If you attempt this repair, UNPLUG THE OVEN FIRST!
There is also a security screw at the bottom of the side cover.

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