Manuel for s11 hd headset by Motorola - Motorola Mobility S11-HD S11HD 89587N Wireless Bluetooth Headset Headphones Hd Wireless Bluetooth Headset Headphones• Wrap-around/in-ear Design

Hello Sandy Mayhew,

To connect your S11-FLEX HD with other devices follow the steps below:
1. Turn Bluetooth on for your other device. (phone, computer, etc.)
2. Turn headset on. (Please ensure device is charged)
3. Enter passcode, if prompted, on your other device. Passcode is 0000
4. When complete headset will say "Device 1 connected".

If an error is displayed, you can reset the settings to factory: press and hold the Power & MFB buttons together, then select Reset headset and try again.

Regards,
Lester S.
Motorola support

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Mark
Motorola Support

Motorola Support Find Answers Motorola Mobility Inc Give us a call.

It could be that it is damaged. Please CONTACT US

Mark
Motorola Support

How do connect my S11 FLEX HD to other devices Ensure you know how to have your iPhone search for devices after you get S11-hd in pairing mode.

Motorola Support Find Answers Motorola Mobility Inc

Mark
Motorola Support

You can find it here. https://motorola-global-portal.custhelp.com/app/answers/prod_answer_detail/a_id/91157

Mark
Motorola Support

http://www.instructables.com/id/Motorola-S11-HD-Flex-Not-Charging-Or-Red-LED-Flash/

If still within one year of purchase with proof of purchase , give us a call. We'll replace it. CONTACT US

Motorola Support

Turn over the S11 base and insert the headset slot. This is at the top of the base. Remove the handset cord from your telephone base and plug into the handset jack (there will be a picture). Using the short cord that came with the S11, plug into the line jack on the back of your base and the other end into the slot on your telephone where you removed the handset cord. Plug the headset cord into the headset jack that is on your S11 base. Connect the the A/C power adapter to the S11 A/C jack and a wall outlet. Put on the headset. Press the handset/headset switch and pick up the handset off your telephone, set it aside to make calls. Slide the configuration switch (on the side of the S11 base) until you hear a clear dial tone.

Good luck from Headsets Direct!