Question about Kenmore Microwave Ovens

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Why turntable will not turn

When turning the table support it turns free. when it started going bad it would turn, stop, turn, skip as attempting to turn

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  • Kenmore Expert
  • 646 Answers

You either have a bad turntable motor, or else a bad (broken) shaft coupler.

Posted on Jan 25, 2015

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Posted on Jan 02, 2017

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MicrowaveSvc
  • 9098 Answers

SOURCE: Russell hobbs microwave turntable wont turn

Is there an option via the Help or Custom Help to turn the turntable off and off?

This feature is common in over the range models.

Otherwise, it may be a bad motor.

You can see and hear a video of how a turntable motor should sound when you rotate it by hand: http://www.youtube.com/watch?v=rPSWi_z7M58

If yours won't rotate or it sounds like it's grinding, etc., you may have a bad motor or plastic coupler.

To replace either, you need to unplug power, then remove the bottom cover of the oven, as you're looking up from the stove top.

Please write back with your model number if you need further help.

We're happy to help and we appreciate your thoughtful rating of our answer.

Posted on May 22, 2008

SOURCE: Microwave turntable makes noise

yes motor may be bad or something is stuck . its not difficult to change .it is located at the bottom and has a wire connector with 2 spade clips

Posted on Oct 31, 2008

MicrowaveSvc
  • 9098 Answers

SOURCE: my microwave turntable is scrubing

The floor will have to be sanded smooth and clean and dried thoroughly.

Then you can apply some high-temperature appliance paint, available from places like Wal-Mart, Lowe's or Builder's Square.

I would then leave the door open to let it dry untouched overnight.

You didn't mention your oven's brand or model, but it may be that the wheels on the turntable support are worn or there may grease built up in the axles.

Or you may need a new turntable support.

If you need to order a new one, please reply back with your brand and model number so we can help point you to the proper distributor.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

Posted on Jan 03, 2009

MicrowaveSvc
  • 9098 Answers

SOURCE: Microwave oven light stays on and turntable keeps turning

It would appear that relay # RY1 is stuck on your control circuit board.

We regularly repair such control units for customers nationwide by mail for $39.95 postpaid in about a week or so with a one-year guarantee.

We have the service / repair manual for this model and have uploaded it to our site here to help you.

It will give you safety info, step by step help in disassembly, troubleshooting tips, and part numbers.

Most computers will open this document automatically, but you may need the free Adobe Reader

Feel free to contact me directly (and please remind me of your full model number from the tag on the unit) for more information & help.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.
We're happy to help you. Once we have all your information and offer a final solution, we'd appreciate your thoughtful rating of our answer.

William E. Miller, AS-EET
prototech@usa.net
http://www.microwavedisplay.com

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Posted on May 20, 2009

  • 178 Answers

SOURCE: Turntable won't stop

Sounds like a door switch problem or stuck relay contacts on the control PCB. Do the light and fan run too or just the T/T??

Posted on Sep 11, 2009

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Does the turn table ever stop? If not you need to either replace the oven or have it repaired, it is likely cheaper to just replace it.

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The full model number from the tag on the unit would be JVM1842BD001 or JVM1842BD002 without the spaces.

The turntable system consists of the motor, the coupler, the turntable support with rollers, and the tray.

You can see and hear a video of how a turntable motor should sound when you rotate it by hand.

If yours is not set to be off via the control panel, and it won't rotate or it sounds like it's grinding, etc., you may have a bad motor or plastic coupler.

To replace either, you need to unplug power, then remove the bottom cover of the oven.

You can find helpful exploded view diagrams and order parts by entering your full model number here.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

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I have a Kenmore Over the range microwave oven--the turn table stopped turning. I think there might be a way to stop and start the turntable, but do not have the manual.


If you were to log on to the manufacturer's web site, I think you will be pleasantly surprised as usually one is able to download, by model number, Customer Instruction Manuals, list of Dealers for spare part supplies as required.

The information is normally free of charge.

I hope this helps.
I suspect the turntable motor has failed.

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You need to trace the power feeding the high voltage transfomer. Because the table doesn't turn, it implies that a door switch or safety interlock is the problem.

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