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HOW TO REMOVE SYSTEM PASSWORD - Dell Latitude E6420 Laptop Computer 500 GB Hard Drive

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Hi Crispine,
You may want to check this site in order for you to resolve your issue and get some tips as well. Hope it helps.

Want to Remove Your Windows Password Read This First

Posted on May 08, 2014

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    Bypass password

    There are two forms of rejection> The operating system (Windows for example) and the System password. The System Password won't allow you to start the computers Operating System. If so, a rest must be done by a Technician. If it is a Software password; you can get a program called PowerSuite that has a password deletion program to remove existing code.

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    Lost windows password

    To get more helpful info, u can search the method source:
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    Follow my steps:
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    Help to restore the computer to normal (Bios Password)

    RTM - Read The Manual

    I found the info below in your manual online. You will need to reset the jumper on the motherboard to remove the password.

    Admin Password (Not Set default)
    Displays the current status of your system setup
    programs password security feature and allows you to
    verify and assign a new admin password. The Admin
    Password may be disabled by a jumper on the system

    Get online and got to In the google search box type: "Dell Support" (without the quotes and put your manufacturer name before Support). Look for downloads and drivers. Enter your model number and operating system when requested. Look for Manuals and search them for Passwords.

    Clearing Forgotten Passwords (the manual shows a picture of this)

    1 Remove the computer cover.
    2 Locate the 2-pin password jumper (PSWD) on the system board. By
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    3 Remove the jumper.

    4 Replace the computer cover.
    5 Connect your computer and monitor to electrical outlets, and turn them on.
    6 After the Microsoft Windows desktop appears on your computer, shut down your computer.
    7 Turn off the monitor and disconnect it from the electrical outlet.
    8 Disconnect the computer power cable from the electrical outlet, and press the power button to ground the system board.

    9 Open the computer cover.
    10 Locate the 2-pin password jumper (PSWD) on the system board and
    attach the jumper to reenable the password feature.
    11 Replace the computer cover.
    NOTICE To connect a network cable, first plug the cable into the network wall jack and then plug it into the computer.
    12 Connect your computer and devices to electrical outlets, and turn them on.
    NOTE This procedure enables the password feature. When you enter system setup (see "Entering System Setup" on page 79), both system and administrator password options appear as Not Set meaning that the password feature is enabled but no password is assigned.
    13 Assign a new system and or administrator password. Replace the computer cover.

    NOTICE To connect a network cable, first plug the cable into the network device and then plug it into the computer.
    14 Connect your computer and devices to electrical outlets, and turn them on.

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    I want to remove system password

    Hi, If you want to remove the system or Bios password then clean the Bios. Reconfigure the motherboard jumper settings. It will remove Bios password. If you want to remove user password then go to the user accounts in control panel open the user by double click and remove the password. If you can't login then login by safe mode in administrator account and do the same as before.

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    remove power cord from system.
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