Question about Sebo X4 Bagged Upright Vacuum

3 Answers

This is a post from you concerning a Sebo vacuum cleaner."OK - I'm a Sebo expert, and we will get to the bottom of this! I need you to do one thing for me: lie the machine on one side, then switch it on and look to see if the brush roller is revolving - KEEP FINGERS and all loose items WELL CLEAR. Does the brush revolve? Then, with the machine switched off and unplugged, see if you can rotate the brush roll by hand. Does it revolve easily, or is there a lot of resistance? Then post a reply here saying what you observe. I'll get back to you when I've got your reply." On my Sebo the brushes turn when on but when you try and turn by hand it is very stiff. Can you give me a reason and more importantly a solution. Thanks Laurence

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First, what is the issue you are experiencing?

You should feel some resistance when turning the beater bar as it is being driven by a fairly tight belt and a motor. The most common issue with the beater bar would be a burning rubber smell. This would mean that the bar was not turning while is was on but in your case it is.

Posted on May 08, 2014

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  • Laurence Smith
    Laurence Smith May 10, 2014

    I am getting a burning smell but like the motor is on its way out. This is my best guess but was looking for confirmation. I wasn't sure after reading a few posts whether it might be a belt. What do you think?

  • jjfierogt May 10, 2014

    Yes, most times this is simply a worn out and slipping belt. When it slips, it creates heat and causes the burning smell you are experiencing.

  • jjfierogt May 10, 2014

    Replace the belt and while you have the bar out clean out and hair stuck on the brushes and wrapped around the bearing areas at the ends. Make sure it is completely hair free so there is no binding causin the new belt to wear out quickly. I don't think it could be the motor as the belt will either slip or break before enough stress is put on the motor to cause any damage to it. The belt is designed to be the weakest point to protect the rest of the components.

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My powerhead turns freely and there is NO lights when the unit is engaged . The last time I took to the repair shop the tech just puts the reset on the top and the unit worked. This time it is working. Does the belt need to be tight?

Posted on Apr 21, 2017

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Well, the brush roll isn't supposed to turn freely when it is switched off. Im puzzled as to why you would want it to do so? The brush turns the way it is supposed to turn when it is switched on, and does allow some slack the other way, particularly when taking out the entire brush roll to clean off threads or hairs etc. That's why you would find arrows on the brush roll cap at the end that shows you to insert the brush roll and turn it around to lock in place.

Posted on May 09, 2014

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Posted on Jan 02, 2017

  • 389 Answers

SOURCE: Sebo Automatic X1 vacuum cleaner doesn't produce much suction.

If the motor really is working, the problem is most likely to be that there's a blockage somewhere, and on this excellent vacuum cleaner there aren't too many places to look. You've probably already looked in the inspection flap on the underside. If not, that's the first place to look. Next is to separate the bag compartment from the base of the machine (press and hold the button at bottom front of bag compartment and just pull the two sections apart - if this hasn't been done for some time, a gentle levering with something like the plastic handle of a dish brush can help). Then look down the rearmost vacuum tube to check that it's clear, also make sure the little sieve on the other tube is clear. That's all for the base section. Now open the bag compartment, remove the bag and check that tube all the way through the hose.
Another possibility is air leakage, and it does happen on older machines that the plastic tube onto which the attachments fit becomes so worn that it no longer seals properly in the hole in the base (where it lives for normal floor vacuuming).  You could also have split in the flexible hose, of course.

If none of this reveals a problem, the motor probably isn't as healthy as you think it is.
I hope this helps. Any questions, just post again and I'll see what more I can do.  I value your feedback, so please rate this response.

Posted on May 04, 2009

VacuumRepair
  • 438 Answers

SOURCE: SEBO POWER BRUSH MACHING

Greetings from GoVacuum,

I wanted to show you where you are able to purchase this great product. I do sell this exact product on our website. If you haven't purchased the unit yet, let me know, I can offer you free shipping.

The product you are asking about is sold here;
http://www.govacuum.com/seducacl.html

This is an excellent machine, I personally have this machine, and I have been extremely pleased with
the way my carpets look after using it.

GoVacuum.com

Posted on Oct 18, 2008

  • 1 Answer

SOURCE: Replacing a belt on a Sebo Automatic X1 vacuum cleaner

The roller brush has stopped turning, I think it could be the belt, how do I seperate the top from the bottom?

I will await your reply.

Thankyou Val

Posted on Sep 30, 2008

  • 389 Answers

SOURCE: Sebo Felix Premium Vacuum cleaner brush will not

Just the other day we had a customer bring a Felix in to our repair shop with the same problem. Although she'd had the Felix for several years, she'd never realized that one of the buttons on the base is a foot-operated switch (the left hand one as you see it from behind the machine). Hers had been "on" from day one, and never been switched off... until she'd obviously inadvertently pressed it without noticing and switched it off. Then she thought something had broken.
It may be as simple as that. So, does the green light come on when you operate the foot switch? If it does, and the brush doesn't spin, you have most likely got a problem with the motor (or possibly the circuit board) in the base. If the green light does not come on, there is most likely a poor (or broken) electrical connection where the bag compartment plugs in to the base.
I'll gladly try to be more help if you want to post more details.

Posted on Jul 11, 2010

  • 694 Answers

SOURCE: Faithful Sebo X1 upright, about 12 years old,

At 12 years, this vacuum has had a good long life. I suspect the motor is shot, but it could be due to faulty wiring and connections. A bad switch, break in the power cord, and worn brushes in the motor are other causes.
I recommend taking it to a shop for diagnosis and repair. You may be better off buying a new vacuum if the cost of repair and parts seems excessive.

Posted on Mar 01, 2011

Testimonial: "Roger Thanks very much for quick, helpful reply. I'll follow your advice and take it to the local Sebo repairer to diagnose. Sounds like its shot. "

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There are actually two belts on your Sebo, one that drives the brush, and the second that attaches to the pulley on one end, and the motor shaft on the other. I'm assuming that the belt you need to replace is probably the brush belt, or the belt that attaches to the brush gear on side, and the pulley on the other.

Here's what you'll need to do:

Step 1. Remove the vacuum bag housing so that you are only working with the power nozzle or the bottom portion of your Sebo, this will make it much easier to work with. Turn the vacuum upside down, and remove only the 5 screws that I have circled in red:


9b05567.jpg

Step 2. After removing the screws on the bottom of the vacuum cleaner, separate the top housing from the lower agitator housing, sometimes it may take putting a flat head screw driver in between the white and grey colored housing and prying them apart.

Step 3. You now have full access to the belts on your machine. It's most likely the belt that wraps around the brush gear rather then the belt that's attached to the motor that's gone bad. I have never replaced the motor belt in 8 years of servicing Sebo vacuums. The easiest way to replace this belt is to loosen the pulley system that the belt wrap around. Unscrew the two screws that hold this pulley in place, and remove the brush drive belt from the pulley, and now you can unwrap it from the brush gear as well now with the extra slack in it. Now, if you've been using your Sebo in your home rather then using it commercially in a business, Sebo actually offers a lifetime belt warranty on their vacuum cleaners. The belt is supposed to last as long as the vacuum, and Sebo will actually cover this repair, both parts and labor as long as the machine is being used in a residential home environment..

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Hello,

There are actually two belts on your Sebo, one that drives the brush, and the second that attaches to the pulley on one end, and the motor shaft on the other. I'm assuming that the belt you need to replace is probably the brush belt, or the belt that attaches to the brush gear on side, and the pulley on the other.

Here's what you'll need to do:

Step 1. Remove the vacuum bag housing so that you are only working with the power nozzle or the bottom portion of your Sebo, this will make it much easier to work with. Turn the vacuum upside down, and remove only the 5 screws that I have circled in red:


9b05567.jpg

Step 2. After removing the screws on the bottom of the vacuum cleaner, separate the top housing from the lower agitator housing, sometimes it may take putting a flat head screw driver in between the white and grey colored housing and prying them apart.

Step 3. You now have full access to the belts on your machine. It's most likely the belt that wraps around the brush gear rather then the belt that's attached to the motor that's gone bad. I have never replaced the motor belt in 8 years of servicing Sebo vacuums. The easiest way to replace this belt is to loosen the pulley system that the belt wrap around. Unscrew the two screws that hold this pulley in place, and remove the brush drive belt from the pulley, and now you can unwrap it from the brush gear as well now with the extra slack in it. Now, if you've been using your Sebo in your home rather then using it commercially in a business, Sebo actually offers a lifetime belt warranty on their vacuum cleaners. The belt is supposed to last as long as the vacuum, and Sebo will actually cover this repair, both parts and labor as long as the machine is being used in a residential home environment. (This is the policy of Sebo America, if you're in the UK please check Sebo UK"s policy).

If you have any further questions on how to replace the belt, please feel free to reply to this repair by leaving your question in the comment section, I'm always more then happy to answer any question you may have.

Thanks again,

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Sebo Automatic X1 Stopped. Yesterday my Sebo stopped working. I know this can happen if it gets blocked and overheated so I checked for blockages, none. And left it too cool down. Tried it again but it was...


Hello,

Ok, thanks for the clarification. Even though the cord doesn't have any external damage, it's still very possible that it has gone bad. When a Sebo upright doesn't even start, this can mean one of several things. The parts that could go bad that would cause the machine not to turn on would be the cord (most common on a Sebo), the on/off switch, the PC board that's on top of the motor, or the actual motor. In the 7 years that I've been selling Sebo, I have only changed out one PC board, and I've never had to replace a single motor on a Sebo yet. I have had to replace several cords over the years, some showing external damage, others didn't show any damage.

The cord and the switch are going to be the easiest parts to test, and also happen to be the most common, so this is a great place to start.


Here's how you can test the switch and the cord on the vacuum cleaner. You'll need to have a simply Electrical tester that will test if current is going through the cord. Here's a link to a similar one that is very inexpensive that I used in this repair solution:
http://www.homedepot.com/h_d1/N-5yc1vZ1xh7/R-100183054/h_d2/ProductDisplay?langId=-1&storeId=10051&catalogId=10053


Step 1. Unwrap the electrical cord from the vacuum cleaner, and set the entire cord aside. Also remove the on-board wand that rests directly behind the bag housing. After the wand has been taken out, you should see on the left side of the vacuum where the handle goes into the body of the vacuum a little gray lever (my picture this lever is yellow as I only had a Sebo X5 on the floor, but the repair is identical). This is what the lever looks like:


80f63f9.jpg
Step 2. As you'll see if you look closely, the lever says "closed". Turn the lever towards the front of the vacuum so the lever reads "open".


8d9a86b.jpg
Step 3. Once the lever is moved to open, lift straight up on the entire handle assembly to remove it from the vacuum cleaner.


3c3c9cb.jpg
Step 4. Once you have the handle assembly out of the vacuum cleaner, turn the handle upside down. You'll be able to see two small metal electrical terminals that connect into the base of the vacuum where the handle meets the vacuum cleaner. Make sure that both terminals are visible. I have seen a few Sebo's where the handle has come loose, and these terminals no longer make connection to the rest of the vacuum, causing the vacuum not to turn on. You can re-attach the handle into the vacuum cleaner, turn the lever on the side from open back to closed, and test the vacuum to see if it comes on.

Step 5. If the vacuum failed to come on after reinstalling the handle, take the handle back out of the vacuum. Put one of the wires from your electrical tester into each terminal in the bottom of the handle assembly. Make sure that the tester is actually making contact with the metal terminals. It should look like this:


614747f.jpg
Step 6. With each of the electrical tester wires pushed down into the handle and making sure they are making contact, plug the cord into a standard wall outlet. If current is present, the electrical tester will light up. If not light comes on, try flipping the on/off switch and see if this has an effect on if the tester lights up or not:


1fdc3c7.jpg
As you can see in the picture above, the cord and switch on this vacuum are good. If your tester lights up when you put it into the handle, then this means that your cord and switch are good. This means that either your motor, or PC board have gone bad.

If the tester signals that you don't have any power at the bottom of the handle, then this means that either your switch or your cord is bad.

If you will please let me know the results of the electrical test here on the bottom of the handle, I will then go into the next steps of the repair, and explain how to open up the machine and either replace the cord / switch, or if you did have power here, the pc board or the motor.

Please just use the clarification request form that you used last time. I hope this was helpful in diagnosing your machine. If this helped you, please be kind and rate the repair as helpful by clicking the thumbs up icons in the top of the repair.

I look forward to helping you fix your Sebo.

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OK - I'm a Sebo expert, and we will get to the bottom of this! I need you to do one thing for me: lie the machine on one side, then switch it on and look to see if the brush roller is revolving - KEEP FINGERS and all loose items WELL CLEAR. Does the brush revolve? Then, with the machine switched off and unplugged, see if you can rotate the brush roll by hand. Does it revolve easily, or is there a lot of resistance? Then post a reply here saying what you observe. I'll get back to you when I've got your reply.

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My sebo does not seem to be picking up stuff off carpet, what can i do. When I use the hose apart from the vacum it does having sucking power.


Unlike most vacuum cleaners, the Sebo Felix has two separate motors - one for the suction and one to drive the brush roll - so there are several things to check. You say the hose has suction, so the problem is in the lower part of the machine. First, check that there's no blockage in the base of the machine, then check that the brush roll is actually rotating when the machine's switched on. If there's no blockage and the brush roll is rotating, then the problem is simply that the brush bristles are worn and you need a new brush roll. If the brush roll is not rotating, listen to hear if the motor is running - if it is, then you need a new drive belt. If the motor is not running, there's an electrical problem and you may need professional help. If you need more advice, post a response here and I'll do what I can to help. Good luck!

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I need to know how to repalce the drive belt in a Sebo upright cl


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I hope this helps. Any further problem, just re-post here and I'll do my best. Good luck!

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