Question about Apple iPod touch

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How do I get my computer to recognize my iPod Touch? I have purchased a new cable...uninstalled and reinstalled itunes...called Apple, sent the thing in for them to tell me that there is nothing wrong with it. It used to work fine and all of a sudden wouldn't...but in the process of trying to get this figured out, everything has been reset and now I can't get anything to sync back on to it...HELP. I have only had it since Christmas!

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  • 26 Answers

Here you go try reading this.

http://support.apple.com/kb/HT1852

Hope this helps!

Posted on Jun 22, 2009

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2 Answers

My son updated my 2g ipod touch on his (older?) computer. It is frozen now & won't go past a screen w/the itunes symbol & the usb plug. It will not restore. I have uninstalled & reinstalled...


  • This isn't an iTunes problem. While the iPod is displaying this logo, you need to plug it in to a computer that has iTunes open beforehand.
  • Try using another computer with iTunes installed, or another USB cable for the iPod. Try to restart by holding the sleep and home buttons for about 10 seconds.
  • If this still doesn't work, take the iPod to your local Apple store, where they can check for any hardware problems that may have occurred.

Jun 29, 2011 | Apple iPod touch

3 Answers

Screen shows usb and Itunes but computer doesnt recognize ipod.


1. Verify if your pc passes the system requirements.
(a) usb 2.0 port
(b) You are running the latest version of itunes

2. Recharge your iPod Touch

3. Check USB connections. Use a USB port that is built into the computer instead of using an external usb hub.

4. Restart iPod Touch. Do the following steps: To restart iPod touch, first turn iPod touch off by pressing and holding the Sleep/Wake button until a red slider appears. Slide your finger across the slider and iPod touch will turn off after a few moments.
Next, turn iPod touch on by pressing and holding the Sleep/Wake button until the Apple logo appears.
Is iPod touch not responding? To reset iPod touch, press and hold the Sleep/Wake button and the Home button at the same time for at least 10 seconds, until the Apple logo appears.

5. Restart your computer then reconnect your iPod Touch

6. Try reinstalling iTunes. And if this doesn't resolve the issue, you can also try uninstalling iTunes then reinstalling the latest version.

7. Check if there are third-party software that might prevent iTunes from recognizing your iPod touch. Such software may be security software, anti-virus software and webcam drivers. What you can do is adjust the software settings or you may also temporarily disable the software.


If you find this helpful, kindly click the thumbs up button. Thanks! :)


May 23, 2011 | Apple iPod touch

1 Answer

Due to password issues I had to take my computer back to factory. Although its the same computer; itunes now does not recognize my account (its empty except for itunes purchases). I would like my itunes...


uninstall and then reinstall itunes on your computer - then when you plug your ipod into it, it should recognize it again. then log in to itunes and your purchases and all will still be there!!!

Dec 14, 2010 | Apple iTunes

1 Answer

Setting up new Ipod Touch 8gb


Reinstall iTunes. That's the easiest way to fix this problem. But don't uninstall it. Just download the latest version from Apple run it and restart your computer.

Apr 04, 2010 | Apple iPod touch

1 Answer

My ipod touch not recognized to my computer?


check your cable, also uninstall and reinstall itunes.
Regards

Mar 02, 2010 | Apple iPod touch

1 Answer

My computer recognize my new ipodtouch like a ipod digital camera - the operating system is XP Professional with SP3. itunes 7 don´t recognize the ipodtouch and the new iTunes 8 i can´t...


Haven't hit that problem but best option = uninstall all apple software and reinstall then add the touch. Make sure you export your music library before you uninstall. Also make sure there is a reboot after the uninstall and that the device is NOT connected during this time. By the way - It is normal for the ipod to show as a usb drive but it should also show in itunes. Make sure you install the latest itunes.One good thing to note is that it IS showing up as a usb drive and that means there are no issues with USB.

Aug 06, 2009 | Apple Audio Players & Recorders

3 Answers

Ipod touch says its disabled


Use the cable included with your iPod touch to connect the device with your computer. Plug the fat end into your iPod touch and the longer end into your computer.

Jun 06, 2009 | Apple iPod touch

1 Answer

My computer stoped recognizing my ipod touch (8g)?


uninstall your old itunes completly than reinstall itunes the latest version. once installed and ready make sure ipod is off. connect usb to pc/ipod and you should be ready to go.
feel free to rate

Apr 04, 2009 | Apple iPod touch

1 Answer

My computer doesnt recognize my ipod


This could be caused by a number of things, so here is the official Apple troubleshooter for this issue:
http://support.apple.com/kb/TS1369?viewlocale=en_US

Does your computer meet the minimum system requirements? Are the USB ports 2.0?

Try uninstalling, reinstalling all software

Jun 25, 2008 | Apple iPod nano

21 Answers

Ipod not recognized by computer or itunes


I struggled with this issue for a while and finally found a post that helped me. Hold menu and the center buttons until the iPod turns off. Then, immediately hold the left and center buttons to pull up the iPod diagnostic menu. Scroll down to the option "Reset" and select it. My iPod was finally recognized by iTunes. Good luck :)

Nov 20, 2007 | Apple iPod nano

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