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In service mode: SP7804
7804 1 Paper
7804 2 Transfer Roller
7804 3 Paper Feed Roller
7804 4 Fusing Unit
Take note: SP5930 001 Meter Click Charge [0: No] default This setting is for machines where the operator is responsible for replacing the Maintenance Kit.
(PM counter resets automatically after the user replaces the fusing unit.) [1: Yes] This setting is for machines where the service technician has responsibility for servicing the machine. The service technician must reset the PM counter after completing machine maintenance.
To reset the PC page count, while the printer is on, open front cover then press the cancel button.
NOTE: The photoconductor page count should be reset only when a brand-new photoconductor kit is installed. Resetting the page count without replacing the photoconductor kit could cause the photoconductor to operate beyond its intended life and thus create print quality issues.
To reset the fuser count, do the following: 1 Press to enter the MENUS. 2 Press to highlight CONFIGURE DEVICE. 3 Press to select CONFIGURE DEVICE. 4 Press to highlight RESETS. 5 Press to select RESETS. 6 Press to highlight RESET SUPPLIES. 7 Press to select RESET SUPPLIES. 8 Press to highlight NEW FUSER KIT. 9 Press to select NEW FUSER KIT. 10 Press to highlight YES. 11 Press to reset the fuser count.
Reset Procedure(s) after putting in new Photoconductor kit Resetting the Lexmark E340/342 (display type) machines 1) Turn the printer off 2) While still off, press and hold the SELECT and RETURN buttons. 3) Keep both buttons pressed, and turn the printer on. Continue to hold both until either “Performing self test” or “Config menu” appears on the display. 4) Release the two buttons 5) RESET PC CNT should now show on the display. If it does not, press the left or right menu buttons until it does. 6) Press the SELECT button once. “Resetting PC Cnt Value” should show on the display. 7) When the display shows CONFIG MENU again, turn the printer off. 8) Turn the printer back on. (Do not hold any buttons down this time). The printer is reset. You can confirm the counter was reset by printing a “menu settings page”.
Contact the company that you purchased the maintenance kit from.
They should have the solution or send you a replacement.
I know of no way to change the Xerox printer to match up with a non Xerox maintenance kit. They would not set the machine up to accept non Xerox products since that voids warranties.