Question about Altec Lansing IM7 (WMM137039)

2 Answers

I have an Altec Lansing IM7 sound dock. Recently, while the IPOD was playing on it, the unit just shut off completely on it's own. The unit now will not power up at all. Instead, I hear a very faint "popping" sound being emitted from both speakers.

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  • gdcpsu94 Jun 29, 2009

    If it is in fact a blown power supply, then shouldn't the unit work with the batteries installed? I put brand new batteries in my IM7 and it would not power up. I also tried plugging in the power cord from my JBL Sound Stage sound dock, as it's an 18V, 0.8 amp power supply, and still no sound. I'm still baffled as to why it won't work with the batteries.


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  • Master
  • 5,807 Answers

Look for audio amplifier ic inside inside the unit and have it replaced,
if the unit is still in warranty period, don't, might void the warranty, give a ring on the dealer or manufacturer .If you live outside of North America, please visit website at www.alteclansing.com
and select your region to locate your country’s distributor.

Posted on Jun 30, 2009

  • Rommel Cana
    Rommel Cana Aug 06, 2009

    hi,

    i hope your sound dock by now is working.


  • Rommel Cana
    Rommel Cana Aug 23, 2009

    or possibly the switching of the dc supply which is part of the DC socket of your unit

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  • Master
  • 3,917 Answers

Hi,

This has happened with couple of other customers as well. Its blown power supply.

Altec no longer makes the power supply. However you can find used ones on eBay for about $25. I went to my local electronics store and bought an 18V, 2 amp power supply for $14. It works great and charges the iPod just like the OEM power supply. The store I purchased it from is JK Electronics in Westminster, CA 714-890-4001.

I purchased the same from JK Electronics and had the same result. Thanks, without a replacement power supply I would need to buy a whole new unit.
Thanks for contacting Fixya

Posted on Jun 22, 2009

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