Question about HP Photosmart C6180 All-In-One InkJet Printer

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My HP C6180 senses when paper is put in, but I hear a short grinding but will NOT feed the document. I get a reload document and start over every time! I have only faxed about 25 items. I see no broken teeth either. The little black toothed wheel on the side in the back does not turn if I try to manually turn it, the ones on the top do.

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  • socksbuckaro Jun 22, 2009

    No paper jam, not teeth missing. However I just found two loose spring coils inside after lifing up cover and do not know whewre they belong.

  • socksbuckaro Jun 22, 2009

    Thank you, but which roller or rail ends and how do I locate them?

    I found the springs on top of the glass under the second part I flip up after the top lid that is attached to a ribbon of some sort to the main base of the printer.

    That grey part that encases the wheel, which only turns a quarter turn and that's why the paper won't feed through. That part seems to be all sealed up accept a thin white plastic rim underneath it

    that can be pulled down.





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  • Master
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Sounds like you have a little paper jam. Check feed gears and the slide rails. Check for any broken teeth. If gear is not moving, the motor may be faulty.

Posted on Jun 22, 2009

  • Nate Stansfield
    Nate Stansfield Jun 22, 2009

    The springs will either go to the rail or ends of roller. Kind of funny, the springs where my next solution.

  • Nate Stansfield
    Nate Stansfield Jun 22, 2009

    I am refering to the wheel that is under the case. It is a pain to get to. As far as I am aware, there are only springs on the laser wand on glass top, and the wheel.

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